Mark Chapman
Mark Chapman at Auffenberg Kia

Mark Chapman

General Manager

Auffenberg Kia

1155 Berg Blvd
Shiloh, IL 62269

4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Mark Chapman

November 23, 2025

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Great service with very nice staff. The waiting area was clean and they provide hot coffee. More

by ANGIESMITH388
Recommend Dealer
Yes

Other Employees Tagged: Eric Galloway

November 20, 2025

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I was provided an amazing experience. Ten out of ten, plus! I highly recommend Auffenberg. More

by troi0
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Recommend Dealer
Yes

Other Employees Tagged: Brandy Summers , Blake Westenberger

November 10, 2025

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They did nothing to compensate time lost from car when it had multiple exhaust type problems. Never had a loaner, and for time without car didn't even off a few oil changes for a car I bought less than 6 mo More

by aaron.stamm
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Recommend Dealer
No

November 03, 2025

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While the ultimate news wasn't great, the staff was courteous, professional and expedient. They explained the situation in a concise manner. More

by NICHOLASBELOKON
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Recommend Dealer
Yes

November 02, 2025

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I had a great experience with Kia they had good service. thank you for everything More

by MWAUGH01
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Recommend Dealer
Yes

October 29, 2025

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The scheduling, the service and the time table was great! We are very pleased with the performance of the car! More

by JSCHULTE1
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Recommend Dealer
Yes

October 28, 2025

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We appreciate everything your team has done to our vehicle. We love how fast everything was and our accommodating the team was. We will making sure that we always come back for our service. More

by XBUCHANNAN
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Recommend Dealer
Yes

October 15, 2025

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Always have excellent communication and timely service! !! We have bought many vehicles from Auffenberg and I would give the 4.75 stars out of 5 for everything. More

by STEENBERGENDW
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Recommend Dealer
Yes

October 10, 2025

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Car isn’t my first language so Doug with very helpful with breaking down what’s included in my maintenance plan. Everyone was very friendly and helped me navigate to the service department. More

by NLARNELL
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Recommend Dealer
Yes

Other Employees Tagged: Jason Catlin, Eric Galloway , Doug in Service. Phenomenal

October 08, 2025

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My experience at Auffenberg is always pleasant. Everyone is personable and make sure that they get you in and out in a timely manner. I really enjoy being able to see the reports sent to me during More

by glitznglam001
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Recommend Dealer
Yes
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