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Mark Cass
Mark Cass at Sunrise Ford
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Mark Cass

Sales and Leasing Consultant

Sunrise Ford

5435 US-1
Fort Pierce, FL 34982

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3.7
9 Reviews
3.7

9 Reviews

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9 Reviews of Mark Cass

December 02, 2024

Dealership Rating
Employee Rating

Fast service, People are very polite, Made everything run smoothly, would recommend 10 out of 10 More

by zxmike87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cook, Carol Lancaster, Bill Hughes, Shea Bryson, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman

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November 16, 2024

Dealership Rating
Employee Rating

Said they would send me broken parts, never did. They incorrectly told me financial information. 100% slimey sales people and would not recommend! More

by DANIEL.RICHARDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Cook, Carol Lancaster, Bill Hughes, Shea Bryson, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman

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August 04, 2024

Dealership Rating
Employee Rating

Great experience! Loving my experience! Mark, Charles, and Paul were absolutely amazing and super helpful! More

by parachatangel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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June 22, 2024

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Employee Rating

Worst dealer ship I have ever done bussiness with. The sales girl was great. I More

by STEVE@HI-TEKFENCE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Cook, Carol Lancaster, Bill Hughes, Shea Bryson, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman

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Jun 25, 2024

Sunrise Ford responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

May 08, 2024

Dealership Rating
Employee Rating

Everyone is very helpful and makes it a point to say hello when they are you. Good eye contact! More

by debramcconnaughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Hughes

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May 08, 2024

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2024

Dealership Rating
Employee Rating

Did nothing to help me even knowing the Ford Focus has had transmission issues since the day they rolled off the line. More

by DJBENITEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Cook, Carol Lancaster, Bill Hughes, Shea Bryson, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman

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May 08, 2024

Sunrise Ford responded

"DJBENITEZ48" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 24, 2024

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Employee Rating

Excellent service stepped up with a warranty issue and thry treated me very well! I would Highly recommend sunrise Ford. More

by dannvcwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Knight

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March 18, 2024

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Employee Rating

Bob Mattox provided exceptional service and information on the car. The manager helped negotiate a. fair price. More

by familymays
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Durant , Bob Mattox

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Mar 19, 2024

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 16, 2024

Dealership Rating
Employee Rating

Sunrise experience was great the sales team did work with us in making our purchase successful we went to look at the car and end up leaving with it More

by rustybully
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cook, Carol Lancaster, Leo Storniolo, Shea Bryson, Dennis Cousins, Mike Dickman , Javier Crespo

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Feb 01, 2024

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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