Mark Casey

Service department stripped a lug stud and refused to give my car back unless I payed them to fix. Over charged for my tires had to go back next day and talk to the GM to get the money they over charged. give my car back unless I payed them to fix. Over charged for my tires had to go back next day and talk to the GM to get the money they over charged. Would not recommend going to Stingray Bartow! More

by JONATHANCARROLL500 Verified Customer Verified Customer

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Mark was very respectful and communicated very well. I will continue to get my service done at Bartow Chevy. I will continue to get my service done at Bartow Chevy. More

by BRANDY.MCDONALD Verified Customer Verified Customer

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Service was AWESOME as always. All the staff was friendly, helpful and knowledgeable. It's a pleasure taking cars with Don. All the staff was friendly, helpful and knowledgeable. It's a pleasure taking cars with Don. More

by skierjp Verified Customer Verified Customer

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The flipping time it took to do an oil change for T. V. and generator 2.5 Hours. V. and generator 2.5 Hours. More

by VETERANBARBARA Verified Customer Verified Customer

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Always The Best! !! Mark Pike is AWSOME!!! You can't beat the experience at Stingray!!! !! Mark Pike is AWSOME!!! You can't beat the experience at Stingray!!! More

by BRUCE29 Verified Customer Verified Customer

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Fantastic service. ! Jamie Schmid and the service manager did a wonderful job. The staff was fantastic ! Jamie Schmid and the service manager did a wonderful job. The staff was fantastic More

by JMUEL58 Verified Customer Verified Customer

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Service is too notch! From my salesman Mike to service department this has been the best car buying experience ever From my salesman Mike to service department this has been the best car buying experience ever More

by SARASOTATREE Verified Customer Verified Customer

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Professional experience. Set up time slot for work to be done. All progressed as planned. Very helpful Set up time slot for work to be done. All progressed as planned. Very helpful More

by WBULLOCK7 Verified Customer Verified Customer

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Mark Casey is very rude. "If" I have no other choice for service, he will never be allowed to handle my needs. It's so much easier and pleasant dealing with Stingray in Tamp "If" I have no other choice for service, he will never be allowed to handle my needs. It's so much easier and pleasant dealing with Stingray in Tampa. Absolutely no comparison. While I was waiting he coldly ask another new arrival, "what do you need." He was so rude, they left. I was the stupid one that stayed. Even when he'd pass me in the waiting area, I was lucky to get a grunt out of him. He is definitely hurting your business, getting you low scores on surveys, and losing several customers on the spot or preventing them from coming again. As a prior leader myself, I would immediately confront his behavior. If he's been counseled before, then coach him out. I'm confident you aren't this desperate for service employees. Justin Lawson on the other hand is exceptional. More

by ChevyMan Verified Customer Verified Customer

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They took care of us in a timely manner and fixed all the issues. Thank you. issues. Thank you. More

by BROOKLYN.MOCK Verified Customer Verified Customer

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