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Marissa Wild
Marissa Wild at Walt Massey Chevrolet GMC Columbia

Marissa Wild

Service Advisor

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Marissa Wild

April 06, 2026

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Employee Rating

You sent me a message for an air filter for $18. And no labor charges were mentioned! So I told Marissa to add it to my service and she said that the cabin filter needed to be changed too so I agree More

by dr_dewayne
Recommend Dealer
No

Other Employees Tagged: Marissa Wild

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Apr 08, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Kevin Winningham, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 424-5231.

April 01, 2026

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Employee Rating

They are very nice and the facility is clean and welcoming. It takes a while to get your car serviced especially on Saturday, but they do great work and try to keep you informed along tje way. More

by satgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal Self, AJ Summers

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Apr 02, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team made you feel welcome and that you found our facility clean and inviting. We appreciate your patience, especially on busy Saturdays, and are happy to know our team keeps you informed while providing great service.

Apr 02, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team made you feel welcome and that you found our facility clean and inviting. We appreciate your patience, especially on busy Saturdays, and are happy to know our team keeps you informed while providing great service.

March 16, 2026

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Employee Rating

Went above me on and help me out thanks to all who had their hands in it More

by robbinstimothy29
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Mar 16, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team went above and beyond to help you. We truly appreciate your support and are grateful to everyone who played a part in assisting you!

March 07, 2026

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Employee Rating

Nice people and fast service The service was fast and the employees were really nice and respectful. And the did a great job More

by drewbreeland294
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Mar 09, 2026

Walt Massey Chevrolet GMC Columbia responded

It is wonderful to hear that the team provided such a fast and respectful experience. Delivering high-quality work with a friendly attitude is exactly what the service department strives for. Your appreciation for the efficiency and professionalism is much valued.

March 04, 2026

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Employee Rating

Good The staff were very friendly and helpful and the wait time was minimal and good More

by pmpffit
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Mar 05, 2026

Walt Massey Chevrolet GMC Columbia responded

It is great to know that the friendly support and short wait time made for a smooth experience. Providing helpful service and respecting your time is what everyone here aims for every day. We appreciate the positive feedback and the support.

February 23, 2026

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Employee Rating

Great service, professional support and nice comfortable waiting area. I was kept informed as the service progressed More

by JT
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Feb 24, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re glad you had a great experience with our team. Providing professional support, clear communication throughout the service process, and a comfortable place to relax while you wait are all things we work hard to deliver. We appreciate you trusting us with your vehicle and look forward to seeing you next time!

February 16, 2026

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Employee Rating

Every time I come service is great and I never have to wait very long I give a A+ More

by julietwatson1966
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Feb 17, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback. We’re glad to hear you consistently receive great service with minimal wait time. We truly appreciate your trust and the A+ rating!

February 04, 2026

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Employee Rating

Great service this Morning! The staff was nice and they was very helpful with assisting with oil change and check out my vehicle making sure that everything was good! More

by Mcgowangary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Trotter

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Feb 05, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback. We’re glad to hear you had a great experience and that our team was helpful in taking care of your oil change and checking over your vehicle. We truly appreciate your trust in us!

February 02, 2026

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Employee Rating

The customer service was outstanding. The service was fast. Before beginning the made sure I was ok with the charge More

by Toshabafairley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team provided outstanding customer service, completed the work quickly, and made sure you were comfortable with the charge beforehand. We truly appreciate your trust in us!

December 16, 2025

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Employee Rating

Everyone over their seems confused. Ask questions and don't receive answers. No matter if waiting for vehicle or when service department calls me. More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amy Trotter

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Dec 17, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience. Clear communication is critical, and it’s frustrating when questions go unanswered—especially while waiting on your vehicle. We want to understand what happened and make this right. Please reach out to us directly so we can review your visit and improve the experience moving forward.

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