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Marissa Ruiz
Marissa Ruiz at Reliable Nissan

Marissa Ruiz

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.7
14 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

14 Reviews

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14 Reviews of Marissa Ruiz

June 05, 2025

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Employee Rating

Reliable Nissan is great in everything they do and stand for. I have had a wonderful and amazing experience. And I will surely recommend this dealership to my friends and family. More

by richiejose.rjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasadi Deskin, Laura Myers, Sophia Salazar, Jessica Esparza, Destiny Rodriguez, Jaydin Morse, Tiarre Villegas, Richard Mcclurg

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June 02, 2025

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Employee Rating

Thanks for provide road assistant number I call and send tow for mi frontier tjhanks More

by JAROCH2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bateman, Sophia Salazar, Ramon Mendoza, Nick Anaya, Manny Garcia, David Barrera, Dylan Iuculano, Jesse Flores, David Robey

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Jun 05, 2025

Reliable Nissan responded

We’re thrilled to hear that our road assistance service was helpful for you! Your safety and satisfaction are our top priorities. If you ever need anything else, just let us know. Safe travels!

June 02, 2025

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Employee Rating

Great customer service, service done in a timely manner and great work was done with my vehicle More

by mattyo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Anaya, Manny Garcia , Art Ortega

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Jun 05, 2025

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Providing timely and high-quality service is our priority. We appreciate your feedback and look forward to serving you again!

May 20, 2025

Dealership Rating
Employee Rating

The employees are always professional/sweet//and with knowledge in the area that they are working in. If they do not know, they will make sure to call a manager to get the correct information. More

by awesomecritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Iuculano

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May 21, 2025

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with our team. Our employees strive to provide the best service possible, and it’s wonderful to know their professionalism and dedication made an impact. We appreciate your kind words!

May 12, 2025

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Employee Rating

Always a very good experience, greatly appreciate the communication, and thankful for offering the Lift. . More

by LISAROMERR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza, Nick Anaya, David Barrera, Dylan Iuculano

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May 16, 2025

Reliable Nissan responded

Thanks, Lisa! We’re thrilled to hear you had a great experience and appreciate your kind words about our communication and the Lift. Your support means a lot to us!

May 11, 2025

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Employee Rating

Scheduled a recall appointment. Car was there hours, I found out no replacement was available! Why do they allow me to make an appointment??? Then I get a recommendation they perfor More

by oranmor44
Recommend Dealer
Yes
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May 12, 2025

Reliable Nissan responded

We understand how frustrating it must have been to bring your vehicle in for a recall, only to find out that the necessary part wasn’t available. While we aim to make the scheduling process as smooth as possible, we can see how this situation caused confusion. We also hear your concerns regarding the recommended services and completely understand your hesitation—especially when you’ve recently had some of that work done. That said, we’re glad to hear the Lyft rides helped make things a little easier during your visit. If you’re open to it, Manny Garcia, our Service Director, would appreciate the opportunity to look into this further and help clarify everything for you. You can reach him directly at Mgarcia01@vtaig.com.

May 10, 2025

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Employee Rating

Did what was asked, quicker than the time estimate. Friendly and courteous from all staff. More

by malloy.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Anaya

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May 16, 2025

Reliable Nissan responded

Thanks, Gary! We're thrilled to hear you had such a positive experience. Our team always strives to deliver fast and friendly service. Your feedback means a lot to us!

April 27, 2025

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Employee Rating

This is my second Nissan and I have always had Nissan service my car and have been very satisfied with the service and ease of making appointments. More

by ed3baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Reliable Nissan responded

We’re thrilled to hear you’re a loyal Nissan customer! It’s great to know that our service and appointment system meet your expectations. Thank you for your continued trust in us!

April 26, 2025

Dealership Rating
Employee Rating

I wouldn’t take my car anywhere else than Nissan Dealership All maintenance guys were just wonderful they explained everything thanks guys More

by RUFCHAVEZ780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza, Nick Anaya, David Barrera, Dylan Iuculano

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Apr 28, 2025

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our maintenance team. Your satisfaction is our priority, and we appreciate your trust in us for your car care. Looking forward to seeing you again!

April 25, 2025

Dealership Rating
Employee Rating

I want to the service department to get some service done yesterday. The went behind their back and walked very well with me up front with prices up front with me. I liked that I'll continue doing business w More

by scampgrouper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 28, 2025

Reliable Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you appreciated our transparent pricing and service. Your continued support means a lot to us, and we look forward to assisting you again soon!

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