Marissa Monte
Marissa Monte at Liberty Honda
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Marissa Monte

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
151 Reviews
4.8

151 Reviews

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151 Reviews of Marissa Monte

June 18, 2024

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Employee Rating

Everyone at Liberty is friendly, service was done in a timely fashion. Happy with all they have done for me. More

by martida01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

June 18, 2024

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Employee Rating

I liked the sale process at Liberty Honda. It doesn’t make you feel like they’re simply trying to take your money. I didn’t think the salesman was trying to rip me off which is rare for most c More

by Gabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Rocky Hernando , Tom Waldeck

Jun 19, 2024

Liberty Honda responded

Gabe, Thanks for sharing about your experience with Liberty Honda. Tom and our team appreciate your business and hope to see you again soon!

June 17, 2024

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Really good attention form all staff at dealer every one I spoke with was wonderful. More

by Krjfamily
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 12, 2024

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Martinez l and Justin explained all the details. They cleared all my doubts and clarifications. They are very responsive. More

by karthikbuminathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dingle, Leo Martinez

Jun 12, 2024

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 12, 2024

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Quick, honest, and reliable service. Was able to quickly find a vehicle in my price range, and respected my budget. More

by Alex Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2024

Liberty Honda responded

Thank you, Alex! Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 10, 2024

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The entire experience was easy and seamless, start to finish. Everyone was more than helpful and friendly. We love our new Honda! More

by sbourque313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 09, 2024

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Employee Rating

Great service overall and staff was very friendly. Only constructive feedback is the length of time to purchase at 3 hours not including a test drive. More

by ddakessian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Santamaria , Tim was very helpful and cordial

Jun 10, 2024

Liberty Honda responded

It's great to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

June 08, 2024

Dealership Rating
Employee Rating

Customer Service was great, but they sold me a car that's no good! It has had issues since the 3rd day of receiving it. My sales rep was helpful when issues first arose. One of the service employees w More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 09, 2024

Liberty Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 13, 2024

No screen name responded

Feel free to call me, as issues have become much worse. I havent even received a call back from the service manager and I left a message on Saturday 6/8/24. How is it that my battery is already going and apparently the car has an EVAP issue and the light keeps triggering on and off. I called to figure things out with the manager, but no response. To anyone reading this........ BUY A CAR FROM ELSEWHERE AND GO ELSEWHERE FOR SERVICING. Trust me. I've had so many issues. Just read my google review. It's a lot more detailed. A dealership that takes advantage of women.

June 04, 2024

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Everything was good. I was satisfied.i really appreciate the service. Thanks such. Have a blessing day all. More

by nadimam89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Liberty Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Liberty Honda!

May 29, 2024

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Employee Rating

Everyone was friendly, efficient, accommodating, paperwork process not complicated. Had good amount of cars in stock. No pressure to buy. More

by abs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

May 29, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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