Marissa Flood

The experience from start to finish was painless. Tyler F, from sales to Paulette in the business office were pressure-free and very knowledgeable, understanding the needs and concerns of us as buye Tyler F, from sales to Paulette in the business office were pressure-free and very knowledgeable, understanding the needs and concerns of us as buyers. More

Report | Print

From my initial phone call to John Granata to inquire about the vehicle i was interested in which was a 2020 GMC CANYON DENALI 1 OWNER WITH 20,000 to the moment I arrived at the dealership my experience about the vehicle i was interested in which was a 2020 GMC CANYON DENALI 1 OWNER WITH 20,000 to the moment I arrived at the dealership my experience was hassle free. I arrived at the dealership was met by John the GMC was out front all detailed and ready go for test drive. While roadtesting the GMC the manager was appraising my trade. When I returned from the roadtest John and I returned to his office I was presented with an offer for my trade which I accepted,I made an offer on the truck they accepted i sign the p and s agreement it was that easy. For a NO HASSEL STRESS FREE VEHICLE BUYING PROCESS FLOOD FORD IS THE PLACE TO GO be sure to ask for John Granata. Sincerely Bob Langlois Coventry RI More

Report | Print

Tyler Ferreira and Marissa Flood were a great help getting me into my new Bronco. Great Services and experience overall! getting me into my new Bronco. Great Services and experience overall! More

Report | Print

The Team at Flood Ford could not have been more helpful. Our salesperson Tyler did a great job and the full Flood team was exceptional to work with. John Zito did a great job helping us through our financin Our salesperson Tyler did a great job and the full Flood team was exceptional to work with. John Zito did a great job helping us through our financing options as well to complete the car buying experience. If you are looking for a new or used Ford, there couldn't be a better car buying experience than the one offered at Flood Ford. More

Report | Print

I have leased 4 vehicles over the years and dealt with Marissa Flood for all transactions. I just purchased a 2024 Ford Bronco thanks to Marissa and Joe Bessette's patience, perserverance, and knowledge Marissa Flood for all transactions. I just purchased a 2024 Ford Bronco thanks to Marissa and Joe Bessette's patience, perserverance, and knowledge of product. Marissa and Joe are a great team and go above and beyond for the customer. Joe spent extra time with me setting up Ford Pass and reviewing features of my new car. John Zito's attention to detail and overall customer service is exceptional. I am so happy with my Bronco! More

Report | Print

I have been a customer with Flood Ford for all my leases (5) and have never had a bad experience, from leasing to servicing. I met with Joe and told him exactly what I wanted and he made sure everything w (5) and have never had a bad experience, from leasing to servicing. I met with Joe and told him exactly what I wanted and he made sure everything went easy and quickly. Joe was awesome and delivered what he said he would. I will never go elsewhere! If you want an honest Sales person go to Flood Ford and ask for Joe → you won't regret it!!! Thank you Joe!! More

Report | Print

This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not brought the vehicle the vehicle in to be serviced. This is the second time dealing with this service center, the first time we waited 4 months to get an in stock warranty item repaired. xxxx Poor Management stemming from the top. More

Report | Print

Chase is outstanding, very professional-good person! World class - great process & experience! True professional—highly recommend! World class - great process & experience! True professional—highly recommend! More

Report | Print

I ordered a Ford Bronco in October of 2021 from Flood Ford working with Joe Cicchetti Jr. During my 16 months of waiting for the vehicle to be built, Joe was extremely responsive every time I had a ques Ford working with Joe Cicchetti Jr. During my 16 months of waiting for the vehicle to be built, Joe was extremely responsive every time I had a question about pricing, manufacturing, shipping or delivery. During that time, the vehicle had to be re-ordered as a 2023 model year, which prompted many questions on my part. Marissa Flood and Joe helped me through that process, answering my questions and making sure the new order was submitted properly. When the vehicle arrived in February of 2023, it had a minor blemish on the steering wheel, which I probably would not have noticed or cared about. Joe mentioned this to me before we even came to pick it up and had his detailer repair it. He also made sure I received the price protection amounts that I was entitled to since I ordered the vehicle in 2021. I was out of town when the vehicle arrived at the dealership so the purchase and registration paperwork had to be handled via overnight mail, which Paulette Matteson did extremely well. I would highly recommend Joe, Marissa, Paulette and Flood Ford for anyone looking to purchase a vehicle. They were extremely professional and a pleasure to work with. More

Report | Print

I have always had a great experience at Flood from a salesperson that had left after my last purchase and I was introduced to John G. My experience this time was just what I would have expected and agai salesperson that had left after my last purchase and I was introduced to John G. My experience this time was just what I would have expected and again I had a smooth purchase. Joe P in Finance also exceeded my expectations and as always I was very happy with my purchase. More

Report | Print