Mario Zubek

When we took it in for service and told them we needed our calipers looked at. We were told that we need new brakes and rotors but had just had them replaced the day before taking it into Kia. While talki our calipers looked at. We were told that we need new brakes and rotors but had just had them replaced the day before taking it into Kia. While talking on the phone to the supervisor was told that our repair cost would be around $450.00 when we went to pick up the car instead of calling us and telling us the correct cost they just went ahead and did the repairs without getting an approval from us. So when we went to pick it up the repair cost was double. Since we were told that what the supervisor quoted us was not approved by the manager but again they went and did the repair without letting us know. Very unprofessional and the way that it was handled will never take our car back there or recommended to anyone! More

by amberkingsley34 Verified Customer Verified Customer

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I was very please of there service kept me well inform was very helpful and very plesant was very helpful and very plesant More

by cheryljeank2 Verified Customer Verified Customer

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On time for appointment. Gave us a quote before doing any work !! Highly recommend Janesville Kia Gave us a quote before doing any work !! Highly recommend Janesville Kia More

by ryleejack914 Verified Customer Verified Customer

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Janesville Kia is a great place to do business. Everyone is friendly and helps you however you can. Everyone is friendly and helps you however you can. More

by jmnovak3 Verified Customer Verified Customer

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Always courteous and honest professional people who get appointments handled in a timely manner and always on time appointments handled in a timely manner and always on time More

by lisasstoreat66 Verified Customer Verified Customer

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Very professional car came back clean like the little waiting room and hot chocolate cool waiting room and hot chocolate cool More

by fischer.daniel1004 Verified Customer Verified Customer

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Off to a rocky start, but a goof finish! Due to the miss spelling of my name, my New Kia showed NO Warranty ! Back and forth trips to dealership . Due to the miss spelling of my name, my New Kia showed NO Warranty ! Back and forth trips to dealership . More

by magnafixndt Verified Customer Verified Customer

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It was my first time to buy a car with Kia Janesville But thanks to Yesenia who very nice to help me get a new car that was not expecting. I will always recommend friends and family members to Janesville K thanks to Yesenia who very nice to help me get a new car that was not expecting. I will always recommend friends and family members to Janesville Kia. Good Job Yese More

by lucieyaba Verified Customer Verified Customer

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Car care was done correctly and completely. no problems encountered which I am sure would have also been correctly. no problems encountered which I am sure would have also been correctly. More

by ljgreen1974 Verified Customer Verified Customer

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I really like the new management and they are more respectful than previous management and listen to what you need and give great advice and feedback. respectful than previous management and listen to what you need and give great advice and feedback. More

by Teresa Verified Customer Verified Customer

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