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Mario Ramirez
Mario Ramirez at Transwest Ford
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Mario Ramirez

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.7
14 Reviews

Dealership Experience

11 mos

Languages Spoken

Spanish Spanish

4.7

14 Reviews

Write a Review

14 Reviews of Mario Ramirez

September 25, 2024

Dealership Rating
Employee Rating

The service advisor was rude when I asked him not to rotate my tires because they are pretty new. He acted like he knew better than I did about what I should do. Also, my paperwork indicates that he sug More

by tenica.vanwinkle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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September 16, 2024

Dealership Rating
Employee Rating

Good service , Works very quick with care. They called when it done don't have to worry about anything. More

by bluejayct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Transwest Ford responded

Thank you for taking the time to leave us your 5-star review, bluejayct. We appreciate the endorsement. We take pride in our workmanship and strive to provide Elite customer service. We appreciate your business and look forward to working with you in the future. Transwest Ford

September 13, 2024

Dealership Rating
Employee Rating

Very professional, takes care of you and lets you know what’s going on with your equipment due the whole process!! More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig

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Sep 16, 2024

Transwest Ford responded

Hi Charlie, Thank you so much! We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

September 05, 2024

Dealership Rating
Employee Rating

First rate service very helpful easy to understand knowledgeable took my cabin right on time More

by scottyandjoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2024

Transwest Ford responded

You are welcome, scottyandjoanne! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Transwest Ford

September 02, 2024

Dealership Rating
Employee Rating

It seems as if though every appointment takes longer than the previous one for the same service. More

by dkhbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Transwest Ford responded

We are sorry to see your rating, dkhbug. We value customer feedback and will use your review as an opportunity for improvement. We hope you will give us another chance to work with you. Transwest Ford

August 24, 2024

Dealership Rating
Employee Rating

I appreciated the text reminders for schedule d appointment. Explanation of mechanical work and follow up after ; also was thorough. Coming back for new battery !and will recommend Transwest to o More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig , Anita ?

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Aug 26, 2024

Transwest Ford responded

We really appreciate your 5-star rating, Sue. We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

August 18, 2024

Dealership Rating
Employee Rating

I went for an oil change, they changed the oul and gave me a printout of the oil change More

by rebids-squeal0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

Transwest Ford responded

Hi rebids-squeal0m, We're so glad to hear it!! It is our goal to help our customers get the information they need. We look forward to working with you in the future! Sincerely, Transwest Ford

August 17, 2024

Dealership Rating
Employee Rating

I've had an excellent experience all the way around at transwest Ford. We always treat me good. More

by Harv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lockwood, Brian Collar, Breanna Craig

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Aug 19, 2024

Transwest Ford responded

Thanks for the fantastic review, Harv! We value great employees like Jordan, Brian, Breanna, Mario, and the entire support team. We also value great customers like you! Transwest Ford

August 15, 2024

Dealership Rating
Employee Rating

They got us right in as we were traveling back to WA. A couple concerns noted. Thank you!!! More

by rogersdeborah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Transwest Ford responded

We are so glad we could help out, rogersdeborah53. Thank you for sharing that you made it safely home. Our technicians are the best! Best of luck with all your adventures. Transwest Ford

Aug 19, 2024

rogersdeborah53 responded

We made it home with assurance our service was done. Thank you.

August 04, 2024

Dealership Rating
Employee Rating

Had a flat tire and fixed it for me within 45 minutes good job Ford More

by jmartis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Breanna Craig , Cassie Cross

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Aug 15, 2024

Transwest Ford responded

Thank you so much for this 5-star review, jmartis. We really appreciate you being a customer and helping to share the word about us. We’re here for all your service, parts, and sales needs! Transwest Ford

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