Mario Ramirez
Mario Ramirez at Transwest Ford

Mario Ramirez

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
56 Reviews

Dealership Experience

2 yrs

Languages Spoken

Spanish Spanish

4.8

56 Reviews

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56 Reviews of Mario Ramirez

October 14, 2025

Dealership Rating
Employee Rating

The dealership was quick with getting me in for a oil change and check-up! When I called to make an appointment the service desk told me that I didn't need to make an appointment, that they were accepti More

by KALYALL
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2025

Transwest Ford responded

Thank you so much for this 5-star review, Kalyall. We appreciate your sincere review of our Ford dealership. We aim to give you a great experience every time. We look forward to working with you again soon! Sincerely, The Transwest Team

October 09, 2025

Dealership Rating
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Mario was a great person to work with and was spot on with my issues. He had us back on the road in no time. Thanks again Mario More

by gohunts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Transwest Ford responded

We are so glad we could help out, gohunts1. Mario and our technicians are the best!! We are so glad that we could help repair your Ford and get you back on the road. We have many other locations; should you ever find yourself in a jam, we're happy to work with you again. Sincerely, The Transwest Team

October 07, 2025

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Great service. . Mario is very responsive!! Was able to get my care in for service quickly More

by ANACERRATOYOUNG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 10, 2025

Transwest Ford responded

Thank you for the 5-star review, Anacerratoyoung. What a team effort! Mario and our mechanics strive to create a smooth service experience. We are here to assist you at any time. Thank you for your business. Transwest Ford

October 04, 2025

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The oil change was fast as well as affordable, on top of that, they cleaned my windows of their own accord, didnt ask me or charge me, I noticed it immediately and overall will continue to get my vehicle ma More

by C Weibert
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 08, 2025

Transwest Ford responded

We are so glad to have been able to serve you, C Weibert. Thanks for the sincere compliments on your service experience. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

March 11, 2025

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Workmanship was great but it took 2 hours to get an oil change. Trans West needs to find away to compete an oil change and tire rotation in less than an hour. 2 hours is way too long to sit and wait for an More

by none23
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 11, 2025

Transwest Ford responded

I am so sorry for the delay in your recent Service with us. We have recognized this delay issue and have hired two more Technicians for this type of quick service. These two Techs will be starting for us within the week and we will start seeing a much faster turnaround time. Again, I am very sorry for the delays as of late. Thanks Randy Bennett Transwest Ford Service Manager

March 10, 2025

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Transwest did an excellent job serving my Mustang Mach-E. They came to my job to pick up my car, which was incredibly convenient. Everyone at the service department was so friendly, making the entire process More

by Alejandro Martínez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Savannah Anderson

Mar 13, 2025

Transwest Ford responded

We appreciate your trust, Alejandro!! Transwest has the highest-trained technicians to serve our customers. We appreciate your compliments. Transwest Ford

February 27, 2025

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The staff was very professional and helpful. They got the job done very quickly. Very satisfied overall. More

by Diesel Chow
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2025

Transwest Ford responded

So glad to hear it, Diesel Chow! It's a top priority of ours to make sure you spend less time in the shop and more time out on the road! We appreciate your business! Transwest Ford

February 22, 2025

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Mario is excellent, always pleasant and helpful. He has been good about getting my vehicle in for a recurring issue. More

by Ann
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Recommend Dealer
Yes

Other Employees Tagged: Breanna Craig

Feb 24, 2025

Transwest Ford responded

Glad we could help, Ann! We're pretty proud of Mario and the rest of our well-trained team! Thanks for noticing and for the 5 stars! Transwest Ford

February 15, 2025

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Employee Rating

We are so pleased to have had Mario assist us with our dead battery issue . He went out of his way to accommodate us ; We are out of city limits so he was nice enough to make a “house call” . We will be More

by Customer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 17, 2025

Transwest Ford responded

What a great testimonial! Transwest Scottsbluff has one of the highest-trained service teams around. That's only possible with great team members like Mario and their willingness to go above and beyond for customers like you. We will share your kudos with Mario. We look forward to working with you in the future. Transwest Ford

February 09, 2025

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Sales and service is always amazing. Sunshine makes it easy to service my vehicles by taking them to Scottsbluff and she makes everything smooth when purchasing. More

by TWE
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2025

Transwest Ford responded

Thanks for the wonderful review, TWE. Sunshine does a great job helping customers. We are happy to have exceeded your expectations, and hope to do so every time! Transwest Ford

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