Mario Ramirez
Mario Ramirez at Transwest Ford

Mario Ramirez

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
71 Reviews

Dealership Experience

2 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.8

71 Reviews

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71 Reviews of Mario Ramirez

December 22, 2025

Dealership Rating
Employee Rating

Everything went well. We were given a time it should be completed and it was within that time frame and they called us when it was done. Overall a great experience. More

by giniabirkhofer
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

December 15, 2025

Dealership Rating
Employee Rating

We bought three cars there We have them all serviced there We're happy with the service More

by Jon
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

December 13, 2025

Dealership Rating
Employee Rating

Goated experience, played Clash Royale in the lobby and couldn’t get mad because of the guests and one guy was blaring his TikTok’s but they were funny audios so solid 10/10 More

by Malchaihilpin420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Transwest Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2025

Dealership Rating
Employee Rating

A BIG thank you for caring enough to look! I was afraid nobody would care but I was wrong. More

by vanlarsen0
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

Dec 15, 2025

Transwest Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2025

Dealership Rating
Employee Rating

It’s hard to find service on the weekends, and even though they were in the middle of inventory and couldn’t sell anything or charge for services, they still fit me in. I had a nail in my tire and not More

by Tamara Johnson
Workmanship
Service Time
Recommend Dealer
Yes
Dec 10, 2025

Transwest Ford responded

Thanks for your feedback, Tamera. We appreciate hearing about your service experience. We will share the kind compliments with Mario and the rest of our team. Feel free to stop by anytime. Transwest Ford

November 27, 2025

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Employee Rating

I have always been treated very good by all the staff at Transwest Ford that's why I always come back! More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Transwest Ford responded

Hi Duke, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 16, 2025

Dealership Rating
Employee Rating

Worst experience I've ever had with the Ford dealership. If you would like to call me for more information, please feel free. More

by Tiffanyhenry67
Recommend Dealer
No

Other Employees Tagged: Mario Ramirez

Nov 20, 2025

Transwest Ford responded

We are so sorry, Tiffanyhenry67. We understand this was a very frustrating experience. We want to apologize for your experience and make it up to you for this experience. Our service manager, Randy Bennett, will be in touch with you. You can also reach him directly at the number below. Again, our apologies. Randy Bennett | Service Manager | Transwest Ford Office: 308-310-2808 | Email: randy.bennett@transwest.com

November 06, 2025

Dealership Rating
Employee Rating

Mario was very helpful and extremely knowledgeable and friendly ! Thank you very much for the help!! More

by kimann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Transwest Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2025

Dealership Rating
Employee Rating

Service at Transwest in Scottsbluff is always good, but this time Mario took it to another level. There was a misunderstanding with my appointment time, so my truck was over an hour late getting in. Mario More

by jetpilot951
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

Nov 10, 2025

Transwest Ford responded

Thank you for your sincere review, jetpilot951. We have a great team, and it's wonderful to know how they go above and beyond for customers like you. We strive to provide you with an exceptional experience every day. Let us know how we can further assist you. Transwest Ford

November 02, 2025

Dealership Rating
Employee Rating

Rob was very helpful in keeping me informed about the situation repairing my truck and future items to keep my vehicle in tune More

by DIMASLEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Collin Cole

Nov 06, 2025

Transwest Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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