Mario Paniagua
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
I have been in automobile sales for 8 years. Prior to that, I served in the U.S. Navy. As a sailor, I was an Operations Specialist assigned to a Combat Operations Center. I have always had love for cars even as a child, and right after the Navy, a family member recommended the car business. I fell in love with the business and helping people and especially fellow veterans and active service members. I enjoy seeing my customers reactions when they get into their new car, that they are taking home for the first time.
Read moreDealership Experience
2 yrs, 5 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
English
Spanish
41 Reviews
Write a Review41 Reviews of Mario Paniagua
September 05, 2024
It was a very good experience to buy our truck in Big Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario More
Other Employees Tagged: Keith Mujica
September 03, 2024
Very patient with dealing. Continued digging to meet mutual pricing. Found desired vehicle from Courtesy Fleet Continued digging to meet mutual pricing. Found desired vehicle from Courtesy Fleet More
Other Employees Tagged: Angela Davis, Kayla Nguyen
August 25, 2024
First, I would definitely purchase another vehicle from Big Star Cadillac-yes, even though it means another 470-mile round trip to do so. Mr. Paniagua was very professional, courteous and helpful throughou Big Star Cadillac-yes, even though it means another 470-mile round trip to do so. Mr. Paniagua was very professional, courteous and helpful throughout the entire transaction. He answered my questions quickly by return text and he did not try to r get me to purchase add-ons I neither wanted nor needed. My two uh-oh moments were first when I was offered my finance rate which we easily got reduced once the finance department dug a little deeper; and the second one was when I arrived to find out that the dealership had removed the tonneau cover which had been pictured in their ads. In fairness to the dealership, it was not mentioned in the description of options, but what a disappointment to end up with the holes in the rail where said cover had been. Had that not been the case, I would have rated the entire transaction and the dealership 5 stars. All said, my wife was impressed enough with Mr. Paniagua that she told him she would be willing to drive back down when she is in the market for a new vehicle. And the transaction involving selling my vehicle to the dealership was 6 star. More
Other Employees Tagged: June Barron, Iriam Diaz
August 24, 2024
Mario was amazing to work with. He answered all of my questions and worked with me to make sure I was happy with the deal I received. Highly recommend him and the Big Star dealershi He answered all of my questions and worked with me to make sure I was happy with the deal I received. Highly recommend him and the Big Star dealership. More
July 16, 2024
Mario, did an excellent job in his role by attentively listening to our needs and demonstrating remarkable patience throughout the sales process. He consistently made us feel heard and valued, leading to listening to our needs and demonstrating remarkable patience throughout the sales process. He consistently made us feel heard and valued, leading to tailored solutions that perfectly matched our wants. His exceptional execution, from initial consultation to final sale, ensured a seamless and more than satisfying experience for us. His approach not only got us to the finish line but also earned new loyal clients and numerous referrals. More
Other Employees Tagged: June Barron
June 08, 2024
Very clean, well organized, polite, everyone was very professional. I’d refer anyone to shop there! professional. I’d refer anyone to shop there! More
Other Employees Tagged: Bobby Miller
May 17, 2024
Mario P. was straight to the point and respectful throughout the whole process. On my next vehicle, I would ask for him again and recommend him to anyone look was straight to the point and respectful throughout the whole process. On my next vehicle, I would ask for him again and recommend him to anyone looking for a respectful dealer. More