19 Reviews
Write a Review19 Reviews of Mario Murgado
November 24, 2024
I found service a bit of slow, when waiting for someone to help me, this was my first visit to Mercedes-Benz of Richmond and had to wait approximately six minutes before I was helped although there were th to help me, this was my first visit to Mercedes-Benz of Richmond and had to wait approximately six minutes before I was helped although there were three people sitting at the desk. More
November 19, 2024
The service I received from MB of Richmond was superb. Tavares was very knowledgeable and professional. He knew exactly what needed to be done and was in full communication with me about my vehicle. I alw Tavares was very knowledgeable and professional. He knew exactly what needed to be done and was in full communication with me about my vehicle. I always receive great service there. There’s never any “surprise” fees which is a blessing. I always feel respected as a client. Good service once again at MB of Richmond. More
October 31, 2024
Tavares, was very professional & informative about everything I had done - he made this the best experience I’ve had with you all thus far !! Thank you , God bless 🙏🏾 everything I had done - he made this the best experience I’ve had with you all thus far !! Thank you , God bless 🙏🏾 More
Other Employees Tagged: Tavaras
August 23, 2024
Went to Dealer this morning at 7:30am to get a part for my wife's car nobody was at the parts counter I waited a few moments then I asked the receptionist if anyone was available for the parts counter she my wife's car nobody was at the parts counter I waited a few moments then I asked the receptionist if anyone was available for the parts counter she gave me the most sarcastic and unprofessional response OBVIOUSLY not with an attitude. I was completely shocked and disappointed with her response not the level of customer service you would expect from an employee. Especially with a job where greeting and talking to customers is what you do. By the way her name she gave me was (SARAH) if that was even her name. With this dealer being under new ownership this is not a good look. We are in the market for a new Mercedes looks like a vist to Tysons corner. A definite training opportunity. More
Other Employees Tagged: Parts Receptionist Sarah
July 22, 2024
Fantastic! All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, a All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, amazing. More
Other Employees Tagged: Joe Norris , Derek, Summer, Logan, Ron, Tonya, Darline, Ashleigh, Michelle & all staff
June 19, 2024
the service coordinator was great. But seems the carwash is always down, the 3% for credit cards, and just had a bad experience with past ownership. But seems the carwash is always down, the 3% for credit cards, and just had a bad experience with past ownership. More
Other Employees Tagged: Christina - was great~
June 12, 2024
Salesperson was very polite and not pushy in the least. They worked with me to make the deal happen and were transparent with the history of the used E350 I was interested in.. My sales associate (Brian Ha They worked with me to make the deal happen and were transparent with the history of the used E350 I was interested in.. My sales associate (Brian Hará) made it a smooth experience beginning to end. Thanks to everyone at Mercedes Benz Richmond More
Other Employees Tagged: Joe Norris , Brian Hare
May 11, 2024
I would not have my auto serviced by any other shop. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. More
Other Employees Tagged: Joe Norris