Mario Martinez | Page 7

Great Body Repair Service Although the body shop was fully booked they were able to take my Suburban and fit it into their busy workload. They were able to get fixed and retu Although the body shop was fully booked they were able to take my Suburban and fit it into their busy workload. They were able to get fixed and returned on-time. Mario & Richard - great attention to the customer. since the vehicle was not drivable they made the call to get the work done although the shop was full. Repairs were completed on-time. Julian - helped make final reviews and get vehicle ready for delivery. Battery went dead so he helped with quick boost. Melanie - helped make the whole process go smoothly. Andrea - helpful with making rental process go smoothly. More

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Above and Beyond I recently had a new windshield installed in my 2006 Silverado Crew Cab. Three days later I noticed that the installer who was not affiliated with St I recently had a new windshield installed in my 2006 Silverado Crew Cab. Three days later I noticed that the installer who was not affiliated with Strickland Chevrolet had left a huge blob of black adhesive tar-like material on the passenger-side door of my truck which is also black. Due to the fact that several days had passed in the July heat, the adhesive was baked on to the door. I tried in vain for quite some time to remove it with a product recommended by a local auto parts store. Unable to remove the material with the product recommended I chose to go to Strickland to speak with someone in the body shop to see what they might recommend. There I met Body shop Manager Mario Martinez. Rather than recommend a product Mr. Martinez got into my truck and asked that I drive him to one of the collision center bays. There he proceeded to quickly and effectively remove the adhesive from my door and requested that one of his technicians buff out the location where the adhesive had been. There was no evidence whatsoever that there had ever been a problem. To top that, he refused payment and stated that he was just glad he was able to help. This same truck was re-ended shortly after I bought it and the collision did an excellent job on the repairs. Mr. Martinez is an example of why I have purchased three trucks and a car from Strickland over the years and why I will continue to do business with them. Thanks Mario. I appreciate it very much. More

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Amazing service Very helpful!!! Was in for a minor repair and insurance was not sending the assignment to them....as soon as Mario found out he got on the phone and t Very helpful!!! Was in for a minor repair and insurance was not sending the assignment to them....as soon as Mario found out he got on the phone and they gave him what he needed right away!!! ?? and got it done that same day, even better, especially for moms like me. More

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Wonderful customer service :) Went in with a stressful situation involving my new vehicle and Melanie, Mario, and Richard made the entire experience very comfortable. They were ver Went in with a stressful situation involving my new vehicle and Melanie, Mario, and Richard made the entire experience very comfortable. They were very knowledgable and guided me every step of the way. Made the entire process less stressful. Thanks guys :) More

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Great customer service I was impressed with the work that was done. Great customer service. Very helpful and knowledgeable. I would definitely recommend Strickland Chev I was impressed with the work that was done. Great customer service. Very helpful and knowledgeable. I would definitely recommend Strickland Chevrolet to my family and friends. More

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Great Service I received great service. I took the car in and it was repaired in a timely manor. The employees treated me as if I were a person not a number. Tha I received great service. I took the car in and it was repaired in a timely manor. The employees treated me as if I were a person not a number. Thank you Melanie for a job well done getting my paperwork done. More

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Great Service Excellent service!! Fast and friendly. The staff helped me very will with there service, kindness and genuine personalities. They made everything so e Excellent service!! Fast and friendly. The staff helped me very will with there service, kindness and genuine personalities. They made everything so easy. Thank you!! More

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Colision Center Visit Manager Mario Martinez was very helpful- Found part needed after quite a bit of research and ordered it. Part arrived in a timely manner and installed Manager Mario Martinez was very helpful- Found part needed after quite a bit of research and ordered it. Part arrived in a timely manner and installed. (Older Van.) More

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collision repair Richard and Mario made the process of collission repair smooth and easy. from drop off, to rental arriving so fast to make your head spin, to the top Richard and Mario made the process of collission repair smooth and easy. from drop off, to rental arriving so fast to make your head spin, to the top quality work and paint!! and man my ride was so clean inside and out like a brand new car when i picked it up!! i didnt even get a chance to sit down and drink the great coffee. good looking out Strickland body shop!! More

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Thanks for another job, well done! Mario and Julian are the best. Convenient to get to get to, and always impeccable service. Every time I scape a tire or need a repair, they are the Mario and Julian are the best. Convenient to get to get to, and always impeccable service. Every time I scape a tire or need a repair, they are the best. Car rental on site (thanks Andrea). And for Chevrolet owners, a service department that's extraordinary. It's all in Pearland! More

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