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Mario Luna

Overview Reviews (91) Inventory (436)

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Mario Luna

Mario Luna | Page 9

Service Drive Manager

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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91 Reviews

Overview Reviews (91) Inventory (436)

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91 Reviews

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91 Reviews of Mario Luna

November 19, 2021

Dealership Rating

Employee Rating

excellent service, friendly, well trained, knew what he was doing. wait was reasonable. checkout went very well was doing. wait was reasonable. checkout went very well More

by harryf1234

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 19, 2021 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, Harry! Reach out to us if there's anything else you need.

November 18, 2021

Dealership Rating

Employee Rating

Everyone was very friendly and pretty efficient and clean waiting room the experience was excellent waiting room the experience was excellent More

by wildfancheryl

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 19, 2021 -

Rudy Luther Toyota responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

November 12, 2021

Dealership Rating

Employee Rating

very convenient fast and comfortable I always ask for service of my Toyota cars. service is always at the highest level. service of my Toyota cars. service is always at the highest level. More

by german.serge

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Boris Sonkin, Mia Mulville, Austin Chanhdara , Duane Beyer, Larry Brodal, John Delander, Eric Hagen, Jeremy Hassler, Stacy Hassler

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Nov 19, 2021 -

Rudy Luther Toyota responded

Hi german.serge, we appreciate your review - thank you for coming to see us. Sounds like we were able to take great care of you and your vehicle. Have a great weekend and we look forward to seeing you again next time.

November 11, 2021

Dealership Rating

Employee Rating

Received great service from the representative I worked with! Very helpful staff and quick service with! Very helpful staff and quick service More

by anger042

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 19, 2021 -

Rudy Luther Toyota responded

Awesome! Thank you so much for your great review, we truly appreciate your business.

October 25, 2021

Dealership Rating

Employee Rating

Organized chaos, service center employee's shooting by, all with a purpose. Big dealership...signage always points you to the right direction. So many friendly people(employees) available to answer quest all with a purpose. Big dealership...signage always points you to the right direction. So many friendly people(employees) available to answer questions. On task, on time, always communicating status. I wouldn't change a thing. Jen...not listed below was sooo helpfull. More

by ajluther

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 02, 2021 -

Rudy Luther Toyota responded

Thank you so much for this awesome review!! While we are a big and busy dealership, we pride ourselves on our customer service and helping to make each visit a positive one. :) We hope you have an amazing week, come see us again!

October 20, 2021

Dealership Rating

Employee Rating

We were early for our appointment and they took us right in. Very nice people to work with. in. Very nice people to work with. More

by lch56

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 02, 2021 -

Rudy Luther Toyota responded

So great to hear! Thank you so much for sharing with us. :)

October 18, 2021

Dealership Rating

Employee Rating

Great service. Meets commitments. Gets work done timely. Communicates progress. Nice comfortable and clean waiting area. timely. Communicates progress. Nice comfortable and clean waiting area. More

by pamosborn

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Hassler

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Oct 18, 2021 -

Rudy Luther Toyota responded

Thank you, Pam. We are always happy to help. Let us know if you need anything in the future. :)

October 17, 2021

Dealership Rating

Employee Rating

My experience was great because of courteous and friendly people doing the appointment and working there. people doing the appointment and working there. More

by Jacobson_al

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 18, 2021 -

Rudy Luther Toyota responded

Thank you so much, we appreciate your business and hope to see you again next time. :)

October 14, 2021

Dealership Rating

Employee Rating

Prompt, excellent service. Service advisor, Mario, was personable and quickly sourced my information. In and out, happy! personable and quickly sourced my information. In and out, happy! More

by JKtoy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kong Yang, Chew on Parts Department

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Oct 18, 2021 -

Rudy Luther Toyota responded

We are so happy to hear this! Thank you for your review and for choosing RLT. :)

September 14, 2021

Dealership Rating

Employee Rating

My low tire pressure signal came on and I drove to Luther for them to check it out. Turns out the tire was punctured and they were very committed to getting it repaired on a busy Saturday afternoon! for them to check it out. Turns out the tire was punctured and they were very committed to getting it repaired on a busy Saturday afternoon! More

by johndschmidt

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 20, 2021 -

Rudy Luther Toyota responded

We are always committed to assisting our customers with whatever they need are are so happy to hear that we were able to take care of you on a busy Saturday! Thank you for your review - have a great rest of your day!

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