I recently purchased a Volkswagen Tiguan from City
Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my
Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my car-buying experience was smooth, personalized, and enjoyable.
Outstanding Customer Service
The dealership's staff were not just professional, but genuinely friendly and attentive. They took the time to understand my specific needs and preferences, guiding me through every step of the selection and purchasing process with patience and expertise.
Personalized Attention
What truly set this experience apart was how the team catered specifically to my requirements. They listened carefully to what I was looking for in a vehicle and helped me find the perfect Volkswagen Tiguan that met all my expectations.
Recommendation
I wholeheartedly recommend City Volkswagen of Evanston to anyone in the market for a new Volkswagen. Their commitment to customer satisfaction and exceptional service makes them stand out in the automotive retail landscape.
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by Oliver
Nov 20, 2024 -
City Volkswagen of Evanston responded
Thank you so much for taking the time to share your feedback with us, Oliver. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sam Lotta
General Manager
slotta@cityautogroup.com
Appreciated the non-pushy sales approach and overall
honesty throughout the process from the team here
honesty throughout the process from the team here
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by Bob
Nov 13, 2024 -
City Volkswagen of Evanston responded
Hi Bob:
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Sam Lotta
General Manager
slotta@cityautogroup.com
My husband and I worked with Mario, got to see a couple
of cars, picked the right one out and worked out all the details with Manny.
of cars, picked the right one out and worked out all the details with Manny.
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by Carina
Other Employees Tagged:
Manny
Oct 31, 2024 -
City Volkswagen of Evanston responded
Thank you, Carina, for taking the time to share your thoughts on working with Mario and our team. We're glad to hear we delivered such a great experience!
Sam Lotta
General Manager
slotta@cityautogroup.com
Came and test drove car with my son.
Fastest car buying experience I have had.
Fastest car buying experience I have had.
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by Kalrad
Oct 31, 2024 -
City Volkswagen of Evanston responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
Mario was a very cool guy to work with.
He was very straightforward and honest throughout the process
He was very straightforward and honest throughout the process
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by Hirop
Oct 31, 2024 -
City Volkswagen of Evanston responded
Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
Mario helped my wife and I get into the exact car we
wanted. He was honest, easy to work with and made sure everything that was promised was completed. Excellent job
wanted. He was honest, easy to work with and made sure everything that was promised was completed. Excellent job
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by Ken
Oct 30, 2024 -
City Volkswagen of Evanston responded
Thank you for taking the time to share your feedback with us, Ken. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again.
Sam Lotta
General Manager
slotta@cityautogroup.com
Checked out a few cars and dealerships, but this was the
best car and best service that I received
best car and best service that I received
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by Isaac
Oct 29, 2024 -
City Volkswagen of Evanston responded
Thank you, Isaac! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston!
Sam Lotta
General Manager
slotta@cityautogroup.com
I have never dealt with such a wonderful team at City
Evanston!
Sam, Marcus, Mario, Alex and especially Narcis were patient, helpful, friendly and knowledgeable and cordial throughout the process.
I’m
Evanston!
Sam, Marcus, Mario, Alex and especially Narcis were patient, helpful, friendly and knowledgeable and cordial throughout the process.
I’m 68 years
Old, have bought many cars NF never dealt with such a fabulous organization!
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by dcatt627
Oct 28, 2024 -
City Volkswagen of Evanston responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sam Lotta
General Manager
slotta@cityautogroup.com
Had a pleasant experience here.
Worked out most details before coming in and when I came in, all the details remained as promised
Worked out most details before coming in and when I came in, all the details remained as promised
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by Jeremy
Other Employees Tagged:
Erick Schneuker
Oct 28, 2024 -
City Volkswagen of Evanston responded
Jeremy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston.
Sam Lotta
General Manager
slotta@cityautogroup.com
I am writing this review to share a fantastic experience
I've had with Narcis Agic. I've known Narcis for a long time, and he definitely never disappoints. Whether you are buying a new car, a used car, or l
I've had with Narcis Agic. I've known Narcis for a long time, and he definitely never disappoints. Whether you are buying a new car, a used car, or leasing you can count on Narcis to go above and beyond to secure the best deal for you. I recently purchased a Tiguan, and I couldn’t be happier with both the car and the service I received. Narcis operates with great integrity and always keeps his word. I highly recommend him as your car dealer! ~ Nihad H.
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by Nihad H.
Oct 28, 2024 -
City Volkswagen of Evanston responded
Thank you, Nihad! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Narcis met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come!
Sam Lotta
General Manager
slotta@cityautogroup.com