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Mario Garcia
Mario Garcia at Jaguar Land Rover Santa Monica
Refer Me

Mario Garcia

Service Advisor

Jaguar Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
100 Reviews

Born and raised in Los Angeles. I love this city. Lakers, Dodgers, Bruins.

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

100 Reviews

Write a Review

100 Reviews of Mario Garcia

April 09, 2025

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Employee Rating

Scheduled my service at this location because my last experience was great. Mario and his staff are always professional and help the process go as smooth as possible. Glad to be able to pick up my car an More

by VANESSA17
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Recommend Dealer
Yes
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March 21, 2025

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Mario was great (as always- very clear on what the repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better. More

by fred76
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Recommend Dealer
Yes
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Apr 03, 2025

Jaguar Land Rover Santa Monica responded

Thank you for the kind words! We're so happy to hear that Mario delivered yet another outstanding experience. His clear communication and ability to set expectations make all the difference, and we’re proud to have him on our team. We truly appreciate your continued trust in Jaguar Land Rover Santa Monica and look forward to your next visit!

March 13, 2025

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Mario is amazing. He makes sure i have a rental ready and only need to spend about 10 mins at the shop. More

by HABEN.AGOSTINO
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Recommend Dealer
Yes
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Apr 03, 2025

Jaguar Land Rover Santa Monica responded

Thank you for the great review! We're so glad to hear that Mario continues to provide such a smooth and efficient service experience. Having your rental ready and keeping your visit quick is exactly the kind of care we strive for! We appreciate your loyalty and look forward to welcoming you back to Jaguar Land Rover Santa Monica. 🚗✨

March 13, 2025

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I was scheduled to take my car in for service. I received my car back in a timely manner and no issues. Overall I received exceptional customer service from Mario and his staff. I keep this servic More

by vanessa
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Recommend Dealer
Yes
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Apr 03, 2025

Jaguar Land Rover Santa Monica responded

Thank you for the kind words! We’re so glad to hear you had a smooth and timely service experience, and that Mario and the team provided exceptional customer care. We’re honored to be your go-to service center and truly appreciate your trust in Jaguar Land Rover Santa Monica. Looking forward to your next visit! 🚗✨

February 17, 2025

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service bay was quick and efficient. My car was returned to me very quickly and was cleaned as well. More

by GRAYSTON
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Recommend Dealer
Yes
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February 15, 2025

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Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. More

by lukmandotson
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Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez, Ara Kharazyan, Kat Marenzi, Maria Teresa Smith, Ali Shahi

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January 27, 2025

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Excellent service, they help me every time my car needs maintenance. Great service and pleasant people. More

by MICHAELORBER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez

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Feb 11, 2025

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're so glad to hear that our team consistently provides excellent service whenever your car needs maintenance. We appreciate your support and look forward to assisting you again!

January 22, 2025

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Always a great experience with service. Love the ease of loaner. Not sure why I have to have a minimum word count More

by Kim
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Bevardos

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Feb 11, 2025

Jaguar Land Rover Santa Monica responded

Thank you for your feedback! We're so glad to hear you always have a great experience with our service team and that the loaner process is smooth and convenient. We appreciate your support and look forward to your next visit!

January 10, 2025

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Wonderful service. Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again More

by natalierafaeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez

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Feb 11, 2025

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're so glad you had a wonderful and hassle-free experience with us. Delivering great service—including bringing your car to you—is what we strive for! We appreciate your support and look forward to assisting you again.

November 28, 2024

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Employee Rating

Service was good, no bad turnaround time service advisor is very nice! Wish I would get a loaner when bringing my car for warranty work. More

by DUARTE310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez , Moniq

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Dec 03, 2024

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing experience with us. I will be passing the kind words along to team. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.

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