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Mario Cisneros
Mario Cisneros at Aaron Chevrolet
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Mario Cisneros

Service Consultant

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.5
55 Reviews
4.5

55 Reviews

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55 Reviews of Mario Cisneros

November 20, 2024

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I like how I didn’t have to wait that long for my service, they were very nice. More

by lisatorres624
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Recommend Dealer
Yes
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Nov 20, 2024

Aaron Chevrolet responded

Thank you for choosing Aaron Chevrolet in Lake Elsinore, Lisa. We appreciate your positive feedback!

November 19, 2024

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My experience was fantastic. My service advisor Mario was awesome. He was helpful from the moment I arrived all the way through my service.....Which he got me in and out super qu More

by STEVERBEASLEY
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 19, 2024

Aaron Chevrolet responded

Steverbeasley, we're delighted to hear that Mario provided you with such a fantastic experience at Aaron Chevrolet in Lake Elsinore. Thank you for sharing your positive feedback and for choosing us!

November 08, 2024

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Service was fast and great customer service from Mario. Everyone was polite and courteous. Thanks More

by kimslane
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Service Time
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Recommend Dealer
Yes
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Nov 11, 2024

Aaron Chevrolet responded

We are glad to hear that Mario provided excellent service. Thanks for working with the Aaron Chevrolet in Lake Elsinore team!

November 07, 2024

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Aaron Chevrolet has tge best service department in all of Southern California. The staff is friendly and helpful. More

by daveroxyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Fradd, Taylor Murphy, Leslie Acevedo

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Nov 07, 2024

Aaron Chevrolet responded

Thank you for recognizing our service department at Aaron Chevrolet in Lake Elsinore! We're delighted to hear that our friendly and helpful staff made a positive impression. We look forward to serving you again!

November 03, 2024

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OVERALL SUPURB OVER THE TOP AMAZING CUSTOMER SERVICE, he is extremely consistent and follows through. More

by Sheyla Cervantes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic(s) that worked on my Vehicle

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Nov 04, 2024

Aaron Chevrolet responded

Sheyla, we're delighted to hear about your amazing experience with our team at Aaron Chevrolet in Lake Elsinore! Thank you for sharing such positive feedback.

October 30, 2024

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Poor service, Did not suggest replacement of fuel filter that’s has4% life did oil and that’s it. No wash no vacuum nothing more than oil change. You get better service at Walmart or jiffy lube. More

by swoods5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Acevedo

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Nov 05, 2024

Aaron Chevrolet responded

Thank you for sharing your feedback. It's disappointing to hear that our service did not meet expectations, and we apologize for any oversight regarding the fuel filter replacement suggestion. We strive to provide comprehensive care beyond just an oil change, so please feel free to reach out if you'd like us to address this further or discuss how we can improve your experience next time. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 22, 2024

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Mario was great, very professional and friendly. Excellent customer service from all staff members. Definitely will be coming back for future services. More

by Drubio101
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakotah Morgan

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Oct 22, 2024

Aaron Chevrolet responded

We're glad to hear that Mario and the team at Aaron Chevrolet in Lake Elsinore provided you with excellent service! We look forward to welcoming you back for future visits.

October 21, 2024

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Appointment for an airbag recall. Thought it would be longer than it took, was out in 1 hr. Great service! More

by MONTOYACHAVA
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Aaron Chevrolet responded

We're delighted to hear that your airbag recall appointment was quick and efficient at Aaron Chevrolet in Lake Elsinore! Thank you for sharing your experience, and we appreciate the kind words about our service.

October 17, 2024

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I need to speak to representative, regarding my service. The service i received was unsatisfactory. More

by nikorob24
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 26, 2024

Aaron Chevrolet responded

I'm sorry to hear the service you received was unsatisfactory. Our team is committed to complete customer satisfaction and would like to address all outstanding concerns. Please reach out when you have a moment to discuss this further. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 16, 2024

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Employee Rating

The only good part about my experience was dealing with the front desk staff on the phone and when I came to to drop off the car and pick it up. More

by TCSZIK32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 24, 2024

Aaron Chevrolet responded

It's disappointing to hear that your experience didn't meet expectations, aside from the front desk staff. We strive for excellence in all areas and would like to understand more about what went wrong during your visit. Please feel free to reach out so we can address any concerns you have. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

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