Waited 30 minutes to get checked in.
....then no updates on my car for 2 days. Told in report that the service tech found no issues with my CarPlay using HIS PHONE AND HIS CABLE. picked u
....then no updates on my car for 2 days. Told in report that the service tech found no issues with my CarPlay using HIS PHONE AND HIS CABLE. picked up car with NO CARPLAY at all (brought in working sporadically) and more importantly - NO ONE TRYING TO HELP ME GET MY CARPLAY WORKING......insane! Telling me the tech's phone and cord worked, but not helping me to get my phone and cord to work is just plain STUPID. Now I have ZERO CarPlay! and this is why I gave 1 star - this is the opposite of customer service. Call me please!
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by michelleberliner
Service Price Transparency
Jan 21, 2026 -
Porsche Woodland Hills responded
Michelle, we appreciate your feedback. It is truly the only way that we can learn and improve. Thank you for communicating with our Service Manager, Jason Ascencio. He is always eager to listen and to rectify.
All the best,
Porsche Woodland Hills
Jan 27, 2026 -
Porsche Woodland Hills responded
Hello Michelle,
Please let us know how the one on one with Madison went. Hopefully, she was able to get everything working for you.
All the best,
Porsche Woodland Hills
Such a great experience working with Mario Chutan.
I was blown away by him and his customer service. I even told him he is the reason I will be back!
I was blown away by him and his customer service. I even told him he is the reason I will be back!
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by RMitch
Service Price Transparency
Jan 08, 2026 -
Porsche Woodland Hills responded
Thank you for sharing your service experience with us. we are proud to be your dealership of choice. We look forward to your next visit.
All the best,
Porsche Woodland Hills
Have been going to Porsche Woodland Hills for 10 years
now with a number of new and used cars, and both sales and service are exemplary. Friendly, professional and care about the customer experience. My
now with a number of new and used cars, and both sales and service are exemplary. Friendly, professional and care about the customer experience. My recent service with Frank was no exception, great service service adviser.
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by Gerry P
Service Price Transparency
Nov 26, 2025 -
Porsche Woodland Hills responded
Gerry, thank you for sharing your service experience with us. We are grateful for your Brand loyalty and we are proud to be your Porsche dealership of choice.
All the best,
Porsche Woodland Hills
Porsche Woodland Hills is a first class dealership in
every way! Carl in sales, Mario in service are so attentive, professional, and have the utmost knowledge in their respective fields.
every way! Carl in sales, Mario in service are so attentive, professional, and have the utmost knowledge in their respective fields.
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by jmebid1
Service Price Transparency
Nov 11, 2025 -
Porsche Woodland Hills responded
Thank you for sharing with us. We are proud to be your Porsche dealership of choice, and we look forward to serving you again in the future.
All the best,
Porsche Woodland HIlls
Friendly, professional advisor.
Prompt intake. All aspects of service were excellent - speed, completeness and communication.
Prompt intake. All aspects of service were excellent - speed, completeness and communication.
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by nkoutouras
Service Price Transparency
Oct 24, 2025 -
Porsche Woodland Hills responded
Thank you for sharing your service experience with us. We truly appreciate the posititive feedback and perfect rating for our team and service advisor Mario Chutan. We look forward to your next visit.
All the best,
Porsche Woodland Hills
Great experience, they took care of my car quickly, and
Mario my service writer is a super nice guy!
Mario my service writer is a super nice guy!
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by Porsche family
Service Price Transparency
Sep 25, 2025 -
Porsche Woodland Hills responded
Thank you for the positive feedback and support for our Service Consultant Mario Chutan. We appreciate you and your business and look forward to serving you again in the future.
All the best,
Porsche Woodland Hills
Great!
Dropped the car though I had to wait some time for my advisor to get freed up from attending a picky consumer before me.
Dropped the car though I had to wait some time for my advisor to get freed up from attending a picky consumer before me.
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by joseluis.pl
Service Price Transparency
Sep 22, 2025 -
Porsche Woodland Hills responded
Thanks for your patience, we truly appreciate you and your business and we are proud to be your dealership of choice. We look forward to your next visit.
All the best,
Porsche Woodland Hills
Mario is a home run.
Mario communicated immediately via text.
my car was washed. I love the snacks!
Mario communicated immediately via text.
my car was washed. I love the snacks!
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by Ray / woodland hills
Service Price Transparency
Aug 29, 2025 -
Porsche Woodland Hills responded
Ray, thank you so much for the lovely review for our Service Advisor, Mario Chutan. We are pleased to learn that he continues to provide top-notch customer service. We are proud to be your Porsche dealership of choice, and we look forward to serving you in the future.
All the best,
Porsche Woodland Hills
Mario is always amazing; I couldn't ask for a better
service advisor. I appreciate Jacob, the service manager, for coming over to ensure everything was okay. Mario's follow-up about my vehicle was conci
service advisor. I appreciate Jacob, the service manager, for coming over to ensure everything was okay. Mario's follow-up about my vehicle was concise and much appreciated.
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by raglucroft
Service Price Transparency
Aug 19, 2025 -
Porsche Woodland Hills responded
Thank you for sharing your Service experiece with us. We truly appreciate the feedback for our expert Mario Chutan. We are pleased to learn that he continues to give top-notch customer service. Wr are proud to be your dealership of choice and look forward to serving you in the future.
All the best,
Porsche Woodland Hills
Jason & Karina have made getting my car serviced easy &
stress free. Excellent communication, with good updates.
stress free. Excellent communication, with good updates.
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by carolann237
Service Price Transparency
Aug 05, 2025 -
Porsche Woodland Hills responded
Thank you, Carol for sharing your service experience with us. We are pleased to learn that our Service team is providing their very best. We are proud to be your Porsche dealership of choice. We look forward to serving you in the future.
All the best,
Porsche Woodland Hills