Marilyn Leyva

Clay Cooley Nissan responded

Hello Tcollins7765, Thank you for your kind words! We're thrilled to hear that your car buying experience was the best you've ever had and that we could make it quick and efficient for you. Providing excellent service and a smooth process is our goal, and we're glad we exceeded your expectations. We appreciate your business and look forward to serving you again in the future. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Duckettmaelaene, Thank you for your kind words and for recommending us! We're thrilled to hear that Trevor provided you with excellent service and that your experience was positive. Customer satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Evanstrey88, Thank you for your kind words! We’re thrilled to hear that our team was understanding and flexible with your situation. It’s always our goal to help customers find a vehicle they can afford. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Roneyo214, Thank you for your excellent review! We're thrilled to hear that you loved our service and that our team did a great job keeping you updated throughout the process. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Brismith, Thank you for your wonderful review! We're thrilled to hear that Richard went above and beyond to ensure you and your family left happy. His caring and sweet approach truly reflects our commitment to excellent customer service. We appreciate your encouragement for others to shop with us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Jamillahtyson8, We’re sorry to hear about your experience. It’s concerning to learn that you received a car that was not in working condition and that you felt your payment was mishandled. We take these matters seriously, and we want to ensure that our customers receive reliable vehicles and fair treatment. Please reach out to our customer service team directly so we can investigate this situation further and assist you in resolving any issues you’ve encountered. Your feedback is valuable to us as we strive to improve our services. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Jacquelynlang, Thank you for your positive feedback! We're thrilled to hear that you found our customer service great and that the timing of your service met your expectations. It's wonderful to know that you're happy with your car. We strive to create a pleasant experience for all our customers, and your satisfaction is our top priority. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Kennyldavisking, Thank you for your kind words! We're thrilled to hear that you found our service to be fast and straightforward, with quick approvals on the same day. It’s our priority to provide friendly and modest service without cutting corners. Your satisfaction is our goal, and we appreciate your feedback as it motivates us to continue delivering excellent service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Daddymooo, Thank you for your excellent review! We are thrilled to hear that you experienced honest service and appreciate your strong recommendation. Our team is dedicated to ensuring that every customer finds the right vehicle for their needs. Your feedback motivates us to continue delivering exceptional service. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Tuckertes, Thank you for your feedback. We apologize for the cleanliness issues you encountered with your vehicle, including the waste from a drink and the dirty wheel. It's disappointing to hear that we fell short in these areas, but we're glad to know that Marilyn provided great assistance during your sale. Your comments will help us improve our services and ensure a better experience for future customers. Thank you for bringing this to our attention. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000