Maricella Moraga | Page 9

Overall good experience. Pablo is fantastic and really goes above and beyond expectations to make sure you're comfortable with the car you purchase. Pablo continued to check in on me after I left the deal goes above and beyond expectations to make sure you're comfortable with the car you purchase. Pablo continued to check in on me after I left the dealership with no purchase and days after I did purchase. This was my first time buying a new car and Lucas did a great job explaining the deal I was getting. I'm a slow and careful decision maker and they were both very patient throughout the process. All the employees I encountered at the dealership were upbeat, friendly, and welcoming. My only complaint is that Maricella in financing is impossible to get ahold of and not very friendly. Unfortunately the finance side of a car purchase is the most stressful, so this soured the overall experience. She couldn't even be bothered to provide a copy of the contract, as required by AZ law, until I asked Pablo to keep checking on it for me. More

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Unanticipated Purchase My wife and I went down to Mark Kia to look at a 2017 Ford F-150 Platinum truck. I was in the market, but was not anticipating purchasing for at least My wife and I went down to Mark Kia to look at a 2017 Ford F-150 Platinum truck. I was in the market, but was not anticipating purchasing for at least a month. Turns out we were so impressed by Johnny and his team lead that we walked out with a truck by the end of the night. Mr. Borboa was enthusiastic and helpful throughout the process. A shoutout to Ms. Maricella Moraga who made the dreaded financing portion of the event not dreadful at all! More

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Great experience working with Manny. He is a no nonsense straightforward Person to work with! Got a great deal. Love the car. We will be back for future purchases. Thanks Manny. straightforward Person to work with! Got a great deal. Love the car. We will be back for future purchases. Thanks Manny. More

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Matthew Tatge, Max Kemp and Lucas Wilson were a joy to work with. We had an absolute worry free purchase experience from them. They were focused on our goals of trading in two vehicles to get one and neve work with. We had an absolute worry free purchase experience from them. They were focused on our goals of trading in two vehicles to get one and never tried to influence or change our decision making. They were strong communicators and truly valued our time and effort being made to complete the purchase of our new family vehicle. Car transactions can be stressful but with a non commission sales staff and people that are willing to listen to our concerns and goals they not only met our expectations but made us feel like we were making the right decisions. I would also like to say that the very nice lady in Finance was also a breeze to work with. She was straightforward and we had papers signed in under 10 minutes. Do yourself a favor if you're in the market for a new Kia or used car and stop by Mark Kia and work with their excellent staff. Thank you for the flawless experience and truly caring about our needs! More

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Josh and Matt, Trying to understand why you told us you had to get my car from another dealer, when it was sitting on your lot the whole time. VIN# s on the sheet JJ sent me on Sat. 12/28 and the sheet you had to get my car from another dealer, when it was sitting on your lot the whole time. VIN# s on the sheet JJ sent me on Sat. 12/28 and the sheet you filled out when started with you on 12/30 have the same VIN as the car you supposedly got from another dealer. You are dishonest. That was one example of the BS Rich and I had to deal with. More

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2020 Kia Manny was great, super friendly and knowledgeable. He got me a good deal within my budget. I will be referring friends to him for sure. Manny was great, super friendly and knowledgeable. He got me a good deal within my budget. I will be referring friends to him for sure. More

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Hazing very helpful Johnny was so amazing salesman and his c Johnny was amazing, whole team help tremendously and made the whole deal help full and friendly. Customer service was above and beyond expected. I wil Johnny was amazing, whole team help tremendously and made the whole deal help full and friendly. Customer service was above and beyond expected. I will recommend Johnny for futures car business. More

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Good experience I love my new Kia Niro! The staff is very friendly and willing to work with you. No pressure sales environment, I would definitely recommend to a frie I love my new Kia Niro! The staff is very friendly and willing to work with you. No pressure sales environment, I would definitely recommend to a friend. More

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Great people, attentive and no bias or run around, they went the extra mile in giving us a deal we could afford and they got us in and out at reasonable time, much appreciated it went the extra mile in giving us a deal we could afford and they got us in and out at reasonable time, much appreciated it More

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Great salesmen! The first car we bought didn't work out so well, but Lucas and Manny worked hard to make it so we could trade in our 2 Souls for new ones. They made i The first car we bought didn't work out so well, but Lucas and Manny worked hard to make it so we could trade in our 2 Souls for new ones. They made it very close to our budget. Lucas was our sales man with the first car, but he's now a sales manager, he took time to meet with us and had Manny work with us. Manny did a great job!! Maricella made it easy to get through the financing. More

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