Mariah Bueno

Update! So I had my service advisor ring me after posting this review. He said we will give you an oil change and a couple of spark plugs at your next servi So I had my service advisor ring me after posting this review. He said we will give you an oil change and a couple of spark plugs at your next service to make it up to me! I was like well are you sending me an email with a letter of proof of this! He said “ ring me in a couple of weeks to remind me and make sure I organize it.” He then went on to explain to me when a survey comes out, please tick 9’s and 10’s however say anything you like about the dealership. So later that day I get a text to update my review. Well I didn’t fill obliged to do that! I then was attacked in several text messages between 7 and 9 PM from their general manager! He basically told me if I didn’t take down the review He would cancel the free oil change! So basically they tried to bribe me into giving them a better review! I wonder how many people they’ve done this to before! I’m guessing their rating should be more like a two out of five. You would think at least a manager would’ve rang with the news of a service being gifted! If your car isn’t under warranty anymore don’t take it here. They charge 30 % more to service your car and then charge you $50 for a credit card fee. It also takes 35 min for them to get your car ready when you arrive. Had way better service at Subaru with a car that was worth $100,000 less! More

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Worse service - nobody answers the phone and they scratched our Macan! And they could not even do a simple oil change, had to bring in the car to top off the oil again! scratched our Macan! And they could not even do a simple oil change, had to bring in the car to top off the oil again! More

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