Maria Secord

I for the most part have had good experiences over the years. Since 2014.Finished years. Since 2014.Finished More

by DEBRA.GRIFFIN01 Verified Customer Verified Customer

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It’s getting too expensive for me to continue having my vehicles serviced here. I’m starting to look into other options vehicles serviced here. I’m starting to look into other options More

by TKMFARKAS03 Verified Customer Verified Customer

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Your service department was great. Very efficient, great customer service . Everyone was very professional and friendly Very efficient, great customer service . Everyone was very professional and friendly More

by KMMASTELLA Verified Customer Verified Customer

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I truly appreciated the customer service to repair a flat tire and make sure all tires had the proper air pressure. Great service experience and will continue to recommend Betten Honda. tire and make sure all tires had the proper air pressure. Great service experience and will continue to recommend Betten Honda. More

by lljabas Verified Customer Verified Customer

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We arrived a little early to have our Pilot serviced, we checked out the show room had a conversation with salesman Duwayne Lafayette it was storming out side and we wanted to go across the street to have l checked out the show room had a conversation with salesman Duwayne Lafayette it was storming out side and we wanted to go across the street to have lunch Dwayne offered to drive us there and pick us up the car was done within minutes of us arriving back. Good Service and they gave the car a bath More

by FKRITZMAN Verified Customer Verified Customer

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I had routine maintenance on my Civic and it was very easy. I was checked in quickly and service was finished in less than an hour. Great job! easy. I was checked in quickly and service was finished in less than an hour. Great job! More

by ANDREAPGERSTLE Verified Customer Verified Customer

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Service is not good— prices are not the same each visit! Barely answer the phone when call there. Barely answer the phone when call there. More

by JILLEM23 Verified Customer Verified Customer

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Efficient, texts for reminders, got work done quickly. Whole area very clean, good waiting room Whole area very clean, good waiting room More

by steve Verified Customer Verified Customer

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Not much trust in them. Lack of caring, had to call and ask if my car was done. Said it been done… phone call woild have been nice! Lack of caring, had to call and ask if my car was done. Said it been done… phone call woild have been nice! More

by Ldejong14 Verified Customer Verified Customer

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We had our Honda Passport in for a Recall and a maintenance check for noise while accelerating. Betten Honda Service wrecked our Passport in their parking lot. We were immediately notified. maintenance check for noise while accelerating. Betten Honda Service wrecked our Passport in their parking lot. We were immediately notified. The crash resulted in the Drivers Air Bag being deployed (the employee we were told was/is “ok”). We were devastated by the damage to our favorite vehicle. They did repair the damage at the Betten Chevrolet Buick GMC body shop across the street and Betten Honda Service. The initial estimate to repair the damage was $13,632. They did provide a loaner car for the time it took to repair the Passport. It is my/our understanding that Accidents and Air Bag deployment results in “Lost Value” of a vehicle. My research (on-line) shows a lost value of 10% to 30%. We have run the Carfax for the Passport, the detail(s) of the work done/completed by the Betten Body Shop and Betten Honda Service are not listed. The Carfax does show that work was done by both, “Vehicle Serviced”. The Honda service does show the engine mount replaced and an alignment. The Air Bag replacement is Not shown/listed. It is also our understanding that it is our responsibility to disclose prior-accidents and air-bag-deployment-and-replacement when selling a vehicle. For our Passport the Carfax will not be sufficient. We have asked Betten Honda to make an offer for our lost value based on the extensive damage including the air bag deployment/replacement. They have declined. They introduced the “Lost Value” of the Passport when we went to see it after their crash. They wanted to buy the Passport from us and (as we were told) send it to the Auction as they did not want it in our possession or sold to someone by them. The question to ask yourself is can you trust a Carfax if the vehicle has been repaired by them? More

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