Maria Capano | Page 9

Over The Top I have been with Kelly Infinity for 5 years now and have never had any issues that this dealership has not been able to address. Not only are the rec I have been with Kelly Infinity for 5 years now and have never had any issues that this dealership has not been able to address. Not only are the receptionists respectful, helpful, and genuinely concerned that the customer receive the best Kelly Infinity has to offer, but the service department cannot be beat in regard to their fairness in price, professionalism in diagnosing & taking care of my car issues when they arise. The latest incident just happened last week when I had just gotten out of an exhausting day of ministry and my G37X would not start. I knew if I could get my car jumped before 7PM, Kelly would be able to extend a loaner car to me. As promised not only was a car waiting for me, but one of the staff members waited for me to show up to see how they could assist me even after their quitting time. They kept my car for two days and went through every test they had in trying to discover why it would not start. They finally diagnosed my issue and when I went back to pick up my Infinity, I expected to be paying a lot of money for the various diagnostic tests. To my overwhelming surprise there was NO charge for the work done on my car. I own a 5 star car, but get a 6 star service EVERY TIME I have it serviced at Kelly Infinity. I know where my next car will come from when the one I am presently driving needs to be replaced; the Infinity dealership at Brian Kelly Infinity. Thank you staff for all you do in serving customers like me. Lancelot Ball More

by LANCELOTBALL Verified Customer Verified Customer

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service While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the m While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the main road, Kelly was nice enough to send someone over to pick me up and take me back across the street :) More

by janismsm Verified Customer Verified Customer

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Always a good experience! Wonderful customer service department!! Quick appointment and drive in service, loaner cars available, thorough follow ups and pleasant knowledgeable Wonderful customer service department!! Quick appointment and drive in service, loaner cars available, thorough follow ups and pleasant knowledgeable representatives. Lisa Avola the general manager runs a professional tight ship, she great! More

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Great service, great work, fantastic people Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service grea Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service great and done by a group of top notch dedicated professionals who always have a smile on their face. More

by SWG0 Verified Customer Verified Customer

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Service David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a con David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a contact number and that was it. The process for service has improved greatly over the years. Maria Capiano was extremely friendly and helpful when I arrived to pick up my vehicle. More

by TRACYPEVERI Verified Customer Verified Customer

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