Marek Gryc

Purchased a BMW from out of town. From arrival to out the door was less than 60 minutes including a thorough test drive and the one on one tutorial and setup by the BMW genius. Very o From arrival to out the door was less than 60 minutes including a thorough test drive and the one on one tutorial and setup by the BMW genius. Very organized and very professional. Went out of their way to ensure everything went smooth including after the sale follow up. Exactly as a luxury car dealership should be. I will be a repeat in the future even though I live several states away. More

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I’ve been purchasing my cars from Knauz for several years and have always had a great experience. Never any pressure and everyone there is always really nice. Just picked up a new BMW and will keep going bac and have always had a great experience. Never any pressure and everyone there is always really nice. Just picked up a new BMW and will keep going back! Marek was great to work with as always! More

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Marek is an excellent sales rep. Knowledgeable, helpful and effective. Alex took us through the features and benefits of our new purchase in less than 20 minutes including the s Knowledgeable, helpful and effective. Alex took us through the features and benefits of our new purchase in less than 20 minutes including the seamless integration of our cell phones. We are very satisfied with the Knauz dealership and the efficiency of our purchase More

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Wonderful experience! We ordered our 8 series convertible a few months ago, while knowing that it might take some time due to material shortages. Marek Gryc made sure we w We ordered our 8 series convertible a few months ago, while knowing that it might take some time due to material shortages. Marek Gryc made sure we were kept up to date as to when the car went into production, when it was at port in Germany, when it was headed to the US, and when it left port in Baltimore to come to Illinois! I think he was just as excited as we were to see our beautiful car! We picked it up today, and I honestly have never had a transaction go any easier!! Alec Rodrigues (our BMW Genius) took extra time with us to make sure we knew all of the “Bells and Whistles” (there are a lot of them!) This won’t be the last time we buy from Knauz! Thank you for such a great experience! More

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Our first experience with Marek at Karl Knauz BMW several years ago lead us to ordering a new X5 in October ‘21. Very pleased with every department customer service. With the shortage of cars at most deale years ago lead us to ordering a new X5 in October ‘21. Very pleased with every department customer service. With the shortage of cars at most dealerships, Knauz had the most and worked our special production order. They were very informative along the way. Well worth coming from out of state to see Knauz. More

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I have been dealing with Knaus for over twenty years, having purchased 5 BMW convertibles from them and having all of them serviced by their service team. All of my experiences have been both positive having purchased 5 BMW convertibles from them and having all of them serviced by their service team. All of my experiences have been both positive and professional.I I rate them highly.. More

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I just purchased a new vehicle from Marek / Knauz today. A refreshing experience! Honest and very responsive throughout the process. Marek was great to deal with. This is the 2nd vehicle I have purchas A refreshing experience! Honest and very responsive throughout the process. Marek was great to deal with. This is the 2nd vehicle I have purchased from Knauz....and I expect there to be more. More

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KnausBMW made buying a BMW enjoyable and easy. Marek Gryc was great - no pressure and patient. Scott made the close easy and efficient. Simply great! Gryc was great - no pressure and patient. Scott made the close easy and efficient. Simply great! More

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I was recently in looking to purchase a 2021 X5 Xdrive40i, Marek was very rude and unhelpful, will take my business elsewhere because of how unprofessional he is. Xdrive40i, Marek was very rude and unhelpful, will take my business elsewhere because of how unprofessional he is. More

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The personnel at Karl Knauz BMW are very kind & efficient; especially two people; Marak GRYC, my salesman & David Rolain, the service manager. I recently purchased a 330IXGT at Knauz BMW & after h efficient; especially two people; Marak GRYC, my salesman & David Rolain, the service manager. I recently purchased a 330IXGT at Knauz BMW & after having driven less than 10,000 miles I was told that I had to replace & then purchase two new replacement rear tires at a cost of $936.27. I was honestly shocked that I needed new tires after driving a little order one year after purchase. I thought it was outrageous so I talked to Mr. Gryc who, in turn, talked to Mr Rolain. After a wait of a few days I was told to bring the car in to service. I did so & two days later I was told that the rear tires had been replaced & the wheels realigned at no cost to me! I sincerely wish to than Mr. Rolain for helping me in this matter & to thank Mr. GRYC interceding for me. This was absolutely the right thing to do & I am extremely pleased with Knauz BMW & its personnel! Thank you SO MUCH! More

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