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Marcus Yates
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174 Reviews
Dealership Experience
6 yrs, 1 mo
Industry Experience
20 yrs, 1 mo
174 Reviews
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174 Reviews of Marcus Yates
March 18, 2025
It was very busy when I showed up to my appointment, but I felt well taken care of. I felt well taken care of. More
by J Sanders
Other Employees Tagged: Joel Vargas
March 12, 2025
Both Mr. Yates and Mr. Lauritez were very professional in getting the service needed for my Honda! They were both very detailed on what was performed and ans Yates and Mr. Lauritez were very professional in getting the service needed for my Honda! They were both very detailed on what was performed and answered all my questions. More
by YESI775
Other Employees Tagged: Emory Lauritzen
March 04, 2025
I had a terrible experience. Went in for an oil change and got more than that. Met with Service Director, he needs customer service training and needs to also learn how to speak Went in for an oil change and got more than that. Met with Service Director, he needs customer service training and needs to also learn how to speak to customers. Customer safety is not John Eagles priority, getting over on customers is their priority. My family members have purchased six cars from John Eagle over the last 20 years. That relationship is gone. I wouldn’t recommend my worst enemy. More
by Red Oak Customer
February 23, 2025
Marcus Yates, the manager, was very professional and customer centric; I was extremely impressed today!! customer centric; I was extremely impressed today!! More
by bushey_m
Other Employees Tagged: Jennyfer Lopez, Liliana Romero
February 22, 2025
Edgar is the best service advisor. He always takes care of my cars and keeps me updates - y’all should ask for him when you service your car He always takes care of my cars and keeps me updates - y’all should ask for him when you service your car More
by Tamara
Other Employees Tagged: Anyssa Valenzuela , Edgar Juarez
February 16, 2025
Good customer service personalized attention Fast and good service Complete vehicle inspection in a timely manner good service Complete vehicle inspection in a timely manner More
by Sony_Villarreal30
Other Employees Tagged: Vartan Mikhitarov, Joel Vargas, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero, Danny Phan, Marcus Yates
February 09, 2025
This dealership has history with me. ..I have brought 2 vehicles from them and they do an excellent job keeping my vehicles up to par...Thank you John Eagle Honda...they go above and beyo ..I have brought 2 vehicles from them and they do an excellent job keeping my vehicles up to par...Thank you John Eagle Honda...they go above and beyond! More
by Sherry Forte
Other Employees Tagged: Joel Vargas
January 26, 2025
La verdad estuve pidiendo ayuda por mi camioneta la cual tenía el problema de la luz de una llanta pero gracias a un joven Joel Vargas pudieron ayudarme a solucionar todo el problema y ahora estoy agradecid tenía el problema de la luz de una llanta pero gracias a un joven Joel Vargas pudieron ayudarme a solucionar todo el problema y ahora estoy agradecida a él y todo las personas que se preocuparon en solucionar el problema More
by Luz Torres
Other Employees Tagged: Joel Vargas, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero , Austin Nault
January 18, 2025
Excellent service all around. Had the back brakes replaced work on my heater and other issues related to the heater. Thanks to Sean Virsack Forgetting my 2005 Honda Accord into sa Had the back brakes replaced work on my heater and other issues related to the heater. Thanks to Sean Virsack Forgetting my 2005 Honda Accord into safe and warm shape. Thanks to Marcus Yates for getting me a loaner for the five days the car was in the shop. And a special thank you to the unknown technician who polished my headlight covers. I can actually see to drive at night again. More
by judy_blue_eyes_98
Other Employees Tagged: Sean Virsack
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