Marcus Stacks
Marcus Stacks at Casey Kia

Marcus Stacks

Service Advisor

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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3 Reviews
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3 Reviews

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3 Reviews of Marcus Stacks

June 02, 2025

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Employee Rating

Zero stars. No choice to give it one star so this review would get published. Have brought my car in 4 times for repairs for the same issue. Have had this vehicl More

by adrianajeanweaver
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 26, 2025

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Employee Rating

WHY WE WILL NEVER GO BACK TO CASEY KIA We bought a car from Casey Kia in Newport News in 2023. It came with free oil changes and state inspections. Good perk but we would have gotten the car regardless. More

by Dean
Service Time
Recommend Dealer
No
Feb 26, 2025

Casey Kia responded

Thank you Dean for taking the time to write the review! I am sorry to hear that you were not satisfied with your service visit. We strive for 100% satisfaction. Please feel free to reach out @ 757-933-2243 to resolve your concerns. I look forward to hearing from you. Ed Colton Parts & Service Director

November 09, 2024

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Employee Rating

Charles was great in every way, my wife and I could not of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we ha More

by Pquimby50
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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