Marcus Smith
Marcus Smith at Dennis Eakin Kia
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Marcus Smith

Finance Manager

Dennis Eakin Kia

5200 E Central Texas Expy
Killeen, TX 76543

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Marcus Smith

September 25, 2024

Dealership Rating
Employee Rating

Wonderful sales experience, the staff are super people who care about their clients and the products they sell. More

by Eddie Blue Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

September 22, 2024

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Harolyn, was awesome and very knowledgeable, customer service is Excellent! Looking forward to working with her my next service visit! Thank you Harolyn!!!!! More

by PIERCETIESHA21
Service Price Transparency
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Recommend Dealer
Yes

September 20, 2024

Dealership Rating
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Joe Brown and Chris were excellent to me. Manner of fact, the great service that Chris and his staff gave me on another car, prompted my purchase of a new Telluride. More

by gregoryamurphy2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

September 16, 2024

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The dealership was nice and clean and my sales representative was awesome, Shaneisha Hickson! I will definitely recommend this particular KIA. More

by dannydb31
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shaneisha Hickson

September 16, 2024

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Employee Rating

Nice people and very fast approval, good experience I will recommend to my friends and family More

by mareitzel4
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Debi Fox

September 15, 2024

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Employee Rating

Good overall attention and service from Marcus. Currently waiting for the process to fully complete before I leave a google review. We still got charged for a monthly payment for the trade in befor More

by GORDO1109
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Brown

September 15, 2024

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Great experience, every time I take my car. Everyone makes me feel comfortable, I’ll never go anywhere else for my car needs. More

by Cemantha
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2024

Dealership Rating
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Clint was thorough in showing me what was withing my range and got me a car my family loves. And she's Bluueeee. Happy to be a part of the Kia family, now! More

by b.mariecrow
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Clint Hammontree

September 06, 2024

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Employee Rating

I had an awesome experience and am very pleased with my new KIA Soul. Caitlyn made the whole experience quick and easy and Marcus made the financing aspect easy as well. More

by DEBMAR_65
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Vernon

September 06, 2024

Dealership Rating
Employee Rating

Didn't do one signed single thing to my car. Left the warning light on my dash. Never even out my plates on. Says it was to soon so they just want my deductible from warranty. Hate this dealersh More

by Mrswood121212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Harolyn Humphrey , Alondra. Worst of all

Sep 09, 2024

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand your frustration regarding the warning light and the issues with your plates at Dennis Eakin Kia. Your feedback is important, and we're committed to addressing your concerns. Please feel free to contact us directly so we can work towards a resolution. Thank you again for your input. Sincerely, The Dennis Eakin Kia Team

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