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Marcus Smith

Overview Reviews (72) Inventory (267)

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Marcus Smith

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Marcus Smith

Finance Manager

Dennis Eakin Kia

5200 E Central Texas Expy
Killeen, TX 76543

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4.9

72 Reviews

Overview Reviews (72) Inventory (267)

Dealership Experience

1 yr, 4 mos

Industry Experience

25 yrs, 5 mos

4.9

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Marcus Smith

February 01, 2025

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Employee Rating

The customer service was exemplary. Marcus made everything go smoothly and was very helpful throughout this process. Marcus made everything go smoothly and was very helpful throughout this process. More

by LEEA044.ALL

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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February 01, 2025

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Employee Rating

Friendly, quick, and made the process easy and stress-free. Would recommend this dealership to someone looking for a new car. stress-free. Would recommend this dealership to someone looking for a new car. More

by hannah.br00k319

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alondra Encarnacion , Tion - (5 stars)

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January 31, 2025

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Employee Rating

Very helpful. Provided a seamless service and experience through the process of buying my new car Provided a seamless service and experience through the process of buying my new car More

by Alexie Aboka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Sannicolas, Holly Newberry, Shaneisha Hickson

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January 31, 2025

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Everything was great! Made me feel comfortable as soon as I walked in the dealership! Made me feel comfortable as soon as I walked in the dealership! More

by PAOPAOLA98

Verified Customer

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Recommend Dealer

Yes

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January 31, 2025

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Dennis Eakin KIA was helpful with the purchase of my new car. I appreciate it. car. I appreciate it. More

by Brittany W.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Fulsom

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January 30, 2025

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Employee Rating

Friendly understanding they go about beyond to get you the best deal. Very clean place. the best deal. Very clean place. More

by niday2024

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alondra Encarnacion, James Fulsom, Joe Brown, Kim Bouma, Holly Newberry, Terry Cameron

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January 29, 2025

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Employee Rating

It was a great place to do business id go back again to do more business do more business More

by DAVIDFAIRCHILD58

Verified Customer

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Recommend Dealer

Yes

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January 27, 2025

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The dealer ship was amazing and so was our sales man Chad. Thank you all so much Chad. Thank you all so much More

by Titus King

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Recommend Dealer

Yes

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Jan 29, 2025 -

Dennis Eakin Kia responded

Thank you for your kind words! We’re thrilled to hear that you had such a great experience at Dennis Eakin Kia with Chad and Marcus. Our team is dedicated to providing excellent service and we're glad we could assist you. We look forward to seeing you again soon! Sincerely, The Dennis Eakin Kia Team

January 24, 2025

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Employee Rating

The dealership and the entire staff were amazing. Chad and Marcus helped us so much. Chad and Marcus helped us so much. More

by Titus King

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad

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Jan 27, 2025 -

Dennis Eakin Kia responded

Thank you for the positive feedback about your visit, Titus! We are so glad to hear you had a great experience, although based on your great feedback we wonder if you meant to post a 5-star review (1-star is usually negative). If you had a good experience we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

January 23, 2025

Dealership Rating

Employee Rating

Joel Butts is the top salesman there. He worked with me to get the car I wanted and provided multiple options to secure the best deal for me. He worked with me to get the car I wanted and provided multiple options to secure the best deal for me. More

by destinydelaney3732

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joel butts

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