Marcus Shepard
Marcus Shepard at Mercedes-Benz of Sugar Land
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Marcus Shepard

Finance Manager

Mercedes-Benz of Sugar Land

15625 Southwest Fwy
Sugar Land, TX 77478

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6 Reviews
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6 Reviews

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6 Reviews of Marcus Shepard

March 28, 2024

Dealership Rating
Employee Rating

I came in to purchase a Vehicle. The Dealership is Nice and Very Clean. Pete Sanchez was my Sales Person and he's very Professional. My time was respected and he made the transaction More

by Jaladekere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 21, 2022

Dealership Rating
Employee Rating

Beware of this dealership. They are not that honest or transparent. Save your time and energy. There are better Mercedes places around More

by brownmbt
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Berry , AJ

May 03, 2022

Dealership Rating
Employee Rating

The sales tactics used are suspect. The people are nice but be wary of their sales tactics as they aren’t transparent as you would think for a Mercedes dealer. Be wary of tom berry and More

by Turd Ferguson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Berry , AJ

May 03, 2022

Turd Ferguson responded

This dealership is not on par with other Mercedes dealerships as they are not transparent in their dealings. They will not honor what they promise.

August 15, 2017

Dealership Rating
Employee Rating

Outstanding We met w/ Lars Jones. He assisted us for an order to a specific 2018 model clearly yet to be built. The vehicle arrived. Today, my wife concluded th More

by ADL
Price
Recommend Dealer
Yes

Other Employees Tagged: Lars Jones, Cedric Milton

Aug 15, 2017

Mercedes-Benz of Sugar Land responded

Thank you for the great review! We're very happy to hear about your experience and will be sure to pass on your kind words to our staff. Welcome to the MBSL Family.

August 02, 2017

Dealership Rating
Employee Rating

Not worth the drive This Mercedes dealership is horrible. They have no concept of service. Horrible. Go some where else. Not only would not buy the car back they sold m More

by Marcsierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 14, 2017

Mercedes-Benz of Sugar Land responded

Mr. Sierra, we are disappointed to see this feedback as it is not in line with the service we strive to provide. Please email your best contact information to mbsl@mbsugarland.com as we would like to rectify this issue. Thank you.

March 21, 2017

Dealership Rating
Employee Rating

Maria Haller, the best sales rep ever! I would like to congratulate Mercedes Benz of Sugarland for having Maria Haller as a sales rep! Maria Haller undoubtedly made me feel at home! She is More

by Ricardo DeCampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cedric Milton , Maria Haller, Mattew, who was being trained by Maria