Marcus Robbins
Marcus Robbins at Audi Charlotte

Marcus Robbins

Business Manager

Audi Charlotte

9300 E Independence Blvd
Matthews, NC 28105

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rated
252 Reviews
not yet
rated

252 Reviews

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252 Reviews of Marcus Robbins

September 24, 2024

Dealership Rating

Audi gives me the run around over charge you and don't stand behind there parts More

by calibarchue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 30, 2024

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard, Cali. What you describe is not like us and I do apologize for any mishandling or miscommunication on our part. Please give Kevin Koteles, our Service Manager, or myself a call at your earliest convenience to discuss your visit in more detail. We look forward to hearing from you and appreciate the opportunity! Sincerely, Jeff Simmons General Manager

September 02, 2024

Dealership Rating
Employee Rating

We had an excellent experience with Brandon! He went above and beyond to help us. We just moved to NC from OH! There was an issue with insurance and our new NC State Farm agent didn't reply to More

by mrsark2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Blay

Sep 06, 2024

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team,! Your review means the world to us and we are so glad that you found the entire process to be hassle free and inviting. I will be sure to pass this good news on to Brandon as I know it will put a HUGE smile on his face. Please let me know if I can ever be of assistance in the future; welcome to North Carolina & our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

January 16, 2024

Dealership Rating
Employee Rating

After much research, I found a car that greatly interested me and visited the dealership to see it, drive it. We arrived at an agreed upon price and I left the dealership within 3 1/2 hours, drivi More

by bjrainville275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Plattenburg

Jan 18, 2024

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team! Your review means the world to us and we are so glad that you found our team and the entire process to be so inviting. I will be sure to pass this good news on to Logan & Marcus as I know it will put a HUGE smile on their faces. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

July 15, 2023

Dealership Rating
Employee Rating

I continue to be impressed with the professionalism experienced at the dealership. I especially appreciate working with Slaes person Dima, Sales Director Daniel and Finance Manager Marcus. They are a More

by joey.montebello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team, Joey! Your review means the world to us and we are so glad to hear that you found everyone so inviting. I will be sure to pass this good news on to Dima, Daniel & Marcus as I know it will absolutely make their day. Please let me know if I can ever be of assistance in the future & thank you for being a loyal member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

May 15, 2021

Dealership Rating
Employee Rating

Awesome leasing experience with Audi Charlotte! Can’t say enough about the wealth of experience and knowledge of Salesman, Max Montoya. I hope that he is the person I deal with as my lease expires! It feels More

by Engldocdr
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick "MAX" Montoya

May 17, 2021

Audi Charlotte responded

Thank you so much for writing such an amazing 5 star review of your purchase experience with Max and the team! Your strong recommendation really means the world to us and we are so glad to hear that you are loving your new Audi. I will be sure to pass the good new on to all involved and look forward to seeing you in service. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

June 02, 2020

Dealership Rating
Employee Rating

Just picked up my new whip from the incredible Daniel Steven at Audi Charlotte! Daniel was super genuine and helpful, and I really felt that he was there to help me find the best car match, whether at Au More

by Jessa984
Recommend Dealer
Yes

Other Employees Tagged: Daniel Steven

Jun 16, 2020

Audi Charlotte responded

Thank you so much for taking the time to write this glowing review of Daniel Steven and your experience here at Audi Charlotte. It's great to hear that Daniel & the team were able to find the car that was a perfect match for you and we are sure you will enjoy driving it for some time to come. Please let us know if we can ever be of assistance in the future and check us out on Facebook for exclusive service specials. Welcome to the Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

May 21, 2020

Dealership Rating
Employee Rating

I drove from Columbia to Charlotte to purchase a vehicle since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car unde More

by Clh1967
Recommend Dealer
Yes

Other Employees Tagged: Daniel Steven , Kyle Andes

Jun 16, 2020

Audi Charlotte responded

Thank you so much for driving up from Columbia SC to purchase your new Audi! We are so appreciative that you chose to do business with us and are excited to hear that you thoroughly enjoyed your experience. We will be sure to pass the good news on to Daniel & Marcus and look forward to seeing you again next time. Welcome to the Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

March 30, 2020

Dealership Rating
Employee Rating

Daniel is an outstanding salesman, one of the reasons why I bought two cars from your dealership in the past 2 months thank you Daniel More

by Audi
Recommend Dealer
Yes

Other Employees Tagged: Daniel Steven

March 29, 2020

Dealership Rating
Employee Rating

Max was fantastic and the whole team made a great experience. Max gave me all the details I needed and helped me through every step of the process. My wife loves the new ride! More

by jp_sorenson
Recommend Dealer
Yes

Other Employees Tagged: Patrick "MAX" Montoya

October 31, 2019

Dealership Rating
Employee Rating

Love, love, love Richard Gouhin! Just got my 2nd Q7 from him and as always had an exceptional experience. Thank you Richard! Will see you when it’s time for the A7 More

by Leta
Recommend Dealer
Yes

Other Employees Tagged: Kenn Hooker, Richard Gouhin , The tech guy, can’t remember his name

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