Marcus Rexford
Marcus Rexford at Summit Place Kia
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Marcus Rexford

Service Manager

Summit Place Kia

4200 Interpark Drive
Auburn Hills, MI 48326

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128 Reviews

Hi! My name is Marcus- I live in Clarkston, MI. I have a son name Brady who is is 11 on April 27th! I have a beautiful lady by my side named Tammy. In my free time I like to play video games, watch sports and just relax! I'm very easy going and fun to talk with - so let's have a chat!!

Dealership Experience

12 yrs, 2 mos

Industry Experience

17 yrs, 2 mos

Specialties & Trainings

KIA MASTER CERTIFIED

not yet
rated

128 Reviews

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128 Reviews of Marcus Rexford

August 15, 2023

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Employee Rating

Great salesman named Travis! ! Helped me in everyway he could and was very knowledgeable! Would highly recommend this dealership and ask for Travis! More

by THEBIGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Rexford, Travis Rexford

March 06, 2023

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Employee Rating

Dan Peterson is a great communicator. He responds to my emails quickly. He follows through with making/keeping appointments. Dan goes above and beyond to make my wait time as short as More

by MurrayOlaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Peterson

Mar 31, 2023

Summit Place Kia responded

Thank you for your kind comments about our staff here at Summit Place Kia Auburn Hills. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

January 30, 2023

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Employee Rating

To buy a car wonderful and the service Manger Marcus Rexford excellent. Service Mechanics just a joke. 9 months to figure out a problem and still not fixed. ALSO LIED TO . PART supposedly replaced and More

by Pooh181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Ostrovsky

Feb 01, 2023

Summit Place Kia responded

Our customers are very important to us and we value your feedback. We will look into your specific service issue further to see what the miscommunication was.

September 15, 2022

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Employee Rating

This service department is changing the game on how customers should be treated. Everyone in the service department is friendly and the mechanics are knowledgeable. Best dealership I have been In. More

by funstufftia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Peterson , Tiffany Demopoulos, Bill

Sep 19, 2022

Summit Place Kia responded

We're glad to hear that you were very satisfied with our services. Thank you for working with Summit Place Kia Auburn Hills and giving us the opportunity to help. Have a great day.

December 28, 2021

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Employee Rating

I just purchased my second, brand new vehicle from Summit Place Kia in Auburn Hills. I am extremely happy with the dealership, from both a sales and a service standpoint. I bought my first vehicle with Er More

by JohnandCristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Leger, Ken Vink, Jack Quinn, Dan Peterson, Tania LaLonde , David Lee, Michael Longstaff

Jan 06, 2022

Summit Place Kia responded

Thank you for your kind comments about our staff here at Summit Place Kia. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Congratulations on your new vehicle! Thank you for the feedback & have a wonderful day.

December 18, 2021

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Employee Rating

Will is absolutely amazing! This is my second brand new kia through him and I can’t even put into words how amazing he is to work with! I will never take my business elsewhere. If your looking for a sign, More

by avilatshaw97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Leger, Ken Vink, Dan Peterson, Byron Kitchen, Tania LaLonde , David Lee, Michael Longstaff, Tyler Mueller

Dec 19, 2021

Summit Place Kia responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our Team at Summit Place Kia. It's great to know that we continue to provide our customers with everything they need. Congratulations on your brand new vehicle! Have a great day!

October 15, 2021

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I've been a loyal customer at Summit Place Kia for the past 10 years. During that time, my experiences with the service/repair department have been outstanding...until my phone conversation with "Mike" e More

by MurrayOlaughlin
Recommend Dealer
Yes

Other Employees Tagged: Jason Demopoulos, Kyle Rexford, Dan Peterson , Mike Gibson

Oct 17, 2021

Summit Place Kia responded

Thank you for the feedback Murray. It is very unfortunate to hear your comments as that is not how we conduct business. We will definitely look into the matter thoroughly, and would like to opportunity to earn you business back. Thank you again for reaching out to us.

October 12, 2021

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Employee Rating

Had an excellent experience at Summit Place Kia of Auburn Hills. Will Leger went above and beyond to make sure I was more than satisfied with my decision on a used vehicle. Will definitely be back, the next More

by Jayevanz1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Summit Place Kia responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our Team at Summit Place Kia. It's great to know that we continue to provide our customers with everything they need. Have a great day!

June 10, 2021

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Employee Rating

Will’s had such a great response and made this super easy for me. Commercials were right “you should be driving a KIA… a Summit Place KIA”. More

by Amylynnmortiere
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 30, 2021

Dealership Rating
Employee Rating

I worked with Mike Longstaff… he is reliable, committed and great to work with. He listened to what I wanted in my car, and payment goals. He was also very thoughtful and helped me with getting my phone pa More

by lbeale3161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Longstaff

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