Marcus Dean
Marcus Dean at Southern Dodge Chrysler Jeep Ram FIAT
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Marcus Dean

Sales Consultant

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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12 Reviews
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12 Reviews

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12 Reviews of Marcus Dean

October 28, 2023

Dealership Rating
Employee Rating

Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More

by stephanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2023

Dealership Rating
Employee Rating

Fantastic customer service. We really appreciate everyone at the dealership. The sales.manager. sales person, finance dept, and even the nice young man who did our detailing we More

by PEGGYSHICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for this feedback, David!

July 10, 2023

Dealership Rating
Employee Rating

the service was good even though i wasn't. The one dropping my truck off. But was related to me that the service was outstanding all across the board.. Job Well Done More

by jstilley23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 07, 2023

Dealership Rating
Employee Rating

xxxx you. stop spamming me. and xxxx your 15 word rule and thehorse it rode in on More

by bill6ft6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 07, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 14, 2022

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Employee Rating

Experience was fine and everyone was nice. Car I wanted to see was available and got to do the test drive; deal on the car was fine. Went home that day with my vehicle.....however, keeping it More

by obrienfamilyvabeach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 17, 2022

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Employee Rating

Excelente servicio , mi esposa y yo quedamos satisfechos, un buen sitio para comprar su auto diez de diez More

by ERBELIORAMOSIRAOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

Dealership Rating
Employee Rating

Good location. Maintenance done in timely manner. No shuttle the day of my service. I took the bus. You ask for a people rating, but you only give Sales & Admin More

by rbmcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 27, 2022

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Employee Rating

It was very professional and done in a timely manner I trust you will go just exposed as it did next next time The young lady who checked me and was very professional More

by kelvinseay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2022

Dealership Rating
Employee Rating

Customer Service was 100% perfect, They took real good care of me the time I spent over tho…….. More

by JE3TTEEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 17, 2022

Dealership Rating
Employee Rating

It was a pleasure to come to service and after market I got my rugs and seats shampooed and my oli change excellent care of me and my vehicle More

by HICKIAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

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