Marcus Chavez

Van Griffith Kia is family. From Aaron Lemons (salesmen) to Brad (finance) to Ernesto (service department) to Marcus (GM) they will ALL take their time to provide the absolute b From Aaron Lemons (salesmen) to Brad (finance) to Ernesto (service department) to Marcus (GM) they will ALL take their time to provide the absolute best experience for you! I started with my first vehicle from this dealership and I am now on my third. I have had nothing but the BEST service! They are patient, kind and take the time to fully answer all of my questions. They listen to my wants, needs and concerns and actively work to not just meet them, but exceed them. I would recommend Van Griffith Kia to anyone and everyone, whether it’s your first car or tenth car. I KNOW they will provide exceptional service! I love my Van Griffith Kia Family! More

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Unfortunately I have give one star but this dealership doesn’t even deserve that!! The manager Marcus will lie to you will looking you straight in the face! My daughter bought her first car on her own he doesn’t even deserve that!! The manager Marcus will lie to you will looking you straight in the face! My daughter bought her first car on her own here at the end of August 2023 she even purchased a warranty since it is a used car. So while I understand that parts go out in vehicles I don’t expect a $3000 repair of a catalytic converter in less than a month and a half! Of course they tell me that its a part that wears out like belts or tires and we don’t feel responsible to do anything. That being said I will make sure that my daughter and everyone we know does not purchase a vehicle here as they do not stand behind their vehicles. I will shout it out on every social media platform and every website!!! More

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We were greeted by Brie, a very knowledgeable associate. Brine listened to our needs. She walked us through the SUV’s features we were interested in, we ultimately purchased that same day. It was a delightf Brine listened to our needs. She walked us through the SUV’s features we were interested in, we ultimately purchased that same day. It was a delightful experience. Thank you More

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Jimmy Greene and Marcus were great. showed us everything about our new car. Modern technology is something these days. When we get ready (a few more years) to buy another car. We will be back. everything about our new car. Modern technology is something these days. When we get ready (a few more years) to buy another car. We will be back. More

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Quick & Easy I knew what I wanted and did my shopping on the internet. It was very fast and convenient! The day I posted my request, I received a response back. Th I knew what I wanted and did my shopping on the internet. It was very fast and convenient! The day I posted my request, I received a response back. The dealership also made the purchase very smooth and fast. The staff made themselves available to stay past their work hours to accommodate our work hours. Very pleased with the service I received! More

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I had checked out your web site on Friday and my wife and I decided to drive into Granbury from Brownwood on Saturday. About 20 minutes out of Granbury, BradFerris gave me a call to follow-up on my web site I decided to drive into Granbury from Brownwood on Saturday. About 20 minutes out of Granbury, BradFerris gave me a call to follow-up on my web site visit. I told him I was heading that way and would arrive in a few minutes. Upon arrival Brad greeted me at the door By Name. I assume Brad was working with another customer because he asked if Marcus could help me, Which was fine. I told Marcus that I was looking for a 2012 or 2013 Soul, but I would like to test drive a 1.6 and a 2.0 so that I would know the differents in performance. He promptly accomadated and during the test drives expland the features of the Soul. He also explaned the discounts that were available. Marcus listens to the customer. I didn't have to repete myself and he didn't waste my time showing me cars that didn't meet my needs. We talked about tradea trade-in. I told him that I had dented my door on my car and that it should be ready by the end of the coming week. But I didn,t drive it down because of body work and I didn't think the dealership would offer what I thought I could sell it for. He explained the Tax savings of a trade-in, which I hadn't realy thought thru. To shorten a long story we did some paperwork and was nicely surprized by the dealerships offer for my trade-in,unseen and trusting me to bring them the car after the repair is completed. The deal was sealed. This was by far the best,easyest new car buy I,ve ever done afterall the paper work was completed, I think at least half the dealership including the owner came by to Thank and congradulate us on our new car purchase. More

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I was told by a friend of my husbands,who recently purchased a vehicle from your dealership that they had wonderful service and was able to deal greatly with you. Therefore me and my husband drove dow purchased a vehicle from your dealership that they had wonderful service and was able to deal greatly with you. Therefore me and my husband drove down to your dealership from Gustine, Texas about 60 miles away just to try. We were greatly impressed on the way all of your staff especially Marcus Chavez and Brad Ferris and Jim Dollins. Marcus made us feel right at home and was able to find us a vehicle that fit our needs perfectly. Brad was able to process our applications even before we arrived at the dealership which made everything flow perfectly. Jim Dollins was able to get us great financing even tho we had less then perfect credit. Thank you for all your help with our purchase so far we are well pleased with our vehicle it is my dream car. Thank you again and God Bless you all for your wonderful help. More

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I just purchased a vehicle from Van Griffith Kia and this experience was the best I've ever had buying a vehicle. I have four children, all driving age, and have been in a few dealerships purchasing cars. experience was the best I've ever had buying a vehicle. I have four children, all driving age, and have been in a few dealerships purchasing cars. This was a pleasure, even considering the stress of buying a car. I traveled two hours and had requested detailed info about the car before I made the trip. The info was very accurate and the car was exactly what I had expected. I'd recommend this dealership to anyone buying a vehicle. It was well worth the drive!! More

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This is the best car buying experience I have every been This is the best car buying experience I have every been a part of. Everyone I dealt with at the dealership was extremely nice and helpful. Do to a g This is the best car buying experience I have every been a part of. Everyone I dealt with at the dealership was extremely nice and helpful. Do to a glowing recommendation of a friend I drove past two other Kia dealerships to buy my car from Van Griffith, and I’m glad I did. Brad, Marcus and Jim were more than helpful and upfront through the whole process. More

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I've bought 6 vehicles in my lifetime, and this was by far the best experience. I first began by searching on the website, and immediately Brad Ferris responded. Marcus Chavez was so courteous and helpf far the best experience. I first began by searching on the website, and immediately Brad Ferris responded. Marcus Chavez was so courteous and helpful, and Jim Dollins was the same. I will definitely recommend Van Griffith Kia because of the wonderful experience I had. In my opinion, if all car dealerships would model themselves after these guys, the car buying world would be a better place! I will definitely be back to Van Griffith Kia in the future if I'm in need of a new vehicle. More

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