5 Reviews
Write a Review5 Reviews of Marcus Carter
July 18, 2026
Purchased a used 2017 Jeep Wrangler UT last month (customer name: Nicolas Maciel). Jovannie - my sales rep - was friendly and got me a good setup. However, the Sales Manager was incredibly aggressive (customer name: Nicolas Maciel). Jovannie - my sales rep - was friendly and got me a good setup. However, the Sales Manager was incredibly aggressive in final negotiations, stipulating the perfect condition of the Jeep. Come to find out, 2 weeks later there is a bunch of air in the cooling system, an undisclosed aftermarket ECU chip, and a check engine light thrown for a bad fuel ignition system with less than 500 miles driven on the dash. They also committed TITLE TRANSFER FRAUD on the plate transfer paperwork when they voided my daily driver plate improperly instead of my other vehicle! I have been put out of pocket $1,100 due to their lack of competency. Since these issues arose, there have been nothing but runarounds on the phone and a lack of accountability!! I am submitting a formal Attorney General complaint, FTC Report, and beginning the business fraud litigation process with a consumer protection attorney. I can reverse these, and this review, however, if the dealership is willing to call me back and be proactive with their money and time. Good luck!! More
Other Employees Tagged: Derrick Bournazian, Nicholas Cameron, Vincent Forte, Natasha Ayala, Juwan Bracey, Tyler Calderwood, Nicholas Cantu, Olivier Etienne, Jovannie Jimenez
December 13, 2025
Marcus (sales rep) and Joseph (finance manager) were ABSOLUTELY TERRIFIC!!! Both gentlemen were extremely courteous, cordial, down to earth and made the whole process seamless!!! Best car buying experie ABSOLUTELY TERRIFIC!!! Both gentlemen were extremely courteous, cordial, down to earth and made the whole process seamless!!! Best car buying experience I’ve ever had and I’ve owned several new cars in over the past 30 years More
Other Employees Tagged: Darren Anderson , Joseph
November 08, 2025
Very professional auto service, trusted dealer and a very friendly staff. Will come next time for oil change and minor storage service. The shuttle of driving you home and pick you up when the service is fin friendly staff. Will come next time for oil change and minor storage service. The shuttle of driving you home and pick you up when the service is finished is very practical and time saving. More
Other Employees Tagged: Derrick Bournazian, Nicholas Cameron, Vincent Forte, Jonathan Gutierrez, Natasha Ayala, Juwan Bracey, Tyler Calderwood, Nicholas Cantu, Olivier Etienne
October 29, 2025
Everyone is so pleasant and kind! I really enjoyed my experience with all of the staff. I really enjoyed my experience with all of the staff. More
Other Employees Tagged: Travis Storms, Natasha Ayala, Juwan Bracey

