Marcus Bird
Marcus Bird at Gray-Daniels Toyota

Marcus Bird

Internet Manager

Gray-Daniels Toyota

104 Gray Daniels Blvd
Brandon, MS 39042

4.2
13 Reviews
4.2

13 Reviews

Write a Review

13 Reviews of Marcus Bird

January 30, 2024

Dealership Rating
Employee Rating

Raven in service department was outstanding! I found her courteous and helpful, hopefully Toyota will send my key. More

by rans1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Thornton

January 30, 2024

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Employee Rating

Took the car in to be repainted, they said it would be ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savann More

by I gotcha back!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felix Marshall , Phil LaSalla -0 and Savanah Reeder 2

December 11, 2023

Dealership Rating
Employee Rating

They give great professional service at a reasonable price, and their location is very convenient to me. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2023

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Employee Rating

Service was great as always. James did a great job getting hard to find parts. Kevin and Jerry are very efficient and ensure everything is done quickly and correct. I would recom More

by fbankston33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2023

Dealership Rating
Employee Rating

Today I was treated quickly and my issues were resolved with the best customer service ever. I really enjoyed my Toyota Service experience. More

by Ms Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felix Marshall

July 12, 2022

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Employee Rating

Great, fast service! No oversell or secret up-charge to try and make extra money! More

by DmWalk731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2022

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Very professional and friendly staff. Set up the service online and it was done very quickly. More

by buddyellzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2021

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Employee Rating

I was very dissatisfied with technician that pulled my car out and around to bay for pickup. Not only did he gas it so hard once he did it twice. I do not drive my car like that and do not think it to be More

by Is3ofus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Timmy Woo

Sep 10, 2021

Gray-Daniels Toyota responded

Thank you for bringing this to our attention. This is not the typical service we strive to provide at Gray-Daniels Toyota. We would like to learn more about your experience so that we may ensure that everything is properly handled on our end. We will reach out to you soon to discuss this personally. Customer Service Team Gray-Daniels Toyota

March 17, 2020

Dealership Rating
Employee Rating

Great car salesman !! He was very professional and was well familiar with the vehicle. He was the most helpful employee there. Great job Mr. Daniel keep up the good work. More

by katiniafortner
Recommend Dealer
No

Other Employees Tagged: Levorn Daniels

December 27, 2019

Dealership Rating
Employee Rating

Excellent and Outstanding Justin Roberts in the Service Department at Gray Daniel Toyota has done an excellent job meeting my maintenance needs with my 2005 and 2011 Avalon, 20 More

by howardashford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Toshia Boulton

Jan 17, 2020

Gray-Daniels Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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