Marcos Sanchez

I am very sad that you let Lori go. She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 s She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 stars because your front desk girls are still great. Personality lacks immensely in your service dept. now though. More

by KMLEWELLEN Verified Customer Verified Customer

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Our 2020 Forrester needed it's 60,000 mile service and since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptiv since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptive to us pointing out small tears on the passenger seat and the arrangement of a loaner car. The only downside was the initial scheduling of the appointment. The scheduler called us at 5:45 am (Pacific Time) because we live in Oregon. More

by RCANHAM23 Verified Customer Verified Customer

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We liked how friendly and helpful the people were. The people genuinely cared about us and what we needed. The people genuinely cared about us and what we needed. More

by TEECHINGFUNNY Verified Customer Verified Customer

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I love being at this beautifully decorated dealership while my Subaru receives maintenance. It is spotlessly clean and wonderfully warm on cold days because of the huge, brick fireplace, filled with (re while my Subaru receives maintenance. It is spotlessly clean and wonderfully warm on cold days because of the huge, brick fireplace, filled with (real) crackling logs. Added to all this is the welcoming, professional and knowledgeable staff. Well done Stateline Subaru! More

by IDAHOLIMEY Verified Customer Verified Customer

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The car was detailed beautifully! !! Thank you so much. Would use Stateline Subaru again and recommend to friends and family! !! Thank you so much. Would use Stateline Subaru again and recommend to friends and family! More

by TINA.TURPIN Verified Customer Verified Customer

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First of all Eddie, Jess, Oscar, and everyone in the back is five out of five stars. This review is solely on the service manager Marcos and the service advisor Valentino. I started coming to the service d is five out of five stars. This review is solely on the service manager Marcos and the service advisor Valentino. I started coming to the service department with Chris Baker and have never had an issue before Marcos and Valentino showed up. They have proven on separate instances to be incompetent, unprofessional, arrogant, and have totally changed the atmosphere of the whole dealership for the worse. I have never seen so many unhappy people and cannot believe they are allowed to treat customers the way that they do. Whomever made the personnel change to these individuals from higher up needs to be fired immediately! More

by LIT_82 Verified Customer Verified Customer

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Great dealership great knowledge on the vehcile you’re purchasing ! Great experience all the way around! purchasing ! Great experience all the way around! More

by BURNSDEBBIE97 Verified Customer Verified Customer

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The staff is very friendly but I recently found e that subure is the number one to donate cars for veterans and disabled people so why is it that a person goes in and says they want to trade a car in beca subure is the number one to donate cars for veterans and disabled people so why is it that a person goes in and says they want to trade a car in because there trying to make being disabled they turn that person down Make an exception More

by RIFE56 Verified Customer Verified Customer

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THANK YOU FOR THE SERVICE THEY DID EVERYTHING THAT WAS NEEDED I USE AUTO RANCH FOR ALL MY SUBARUS NEEDED I USE AUTO RANCH FOR ALL MY SUBARUS More

by CCZIGZAG07 Verified Customer Verified Customer

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The staff were very friendly and helpful, Lori kept me up on all the issues on my 2016 Forrester and the possible cost. The technician was was very friendly and was able to fix most all the issues I had wit on all the issues on my 2016 Forrester and the possible cost. The technician was was very friendly and was able to fix most all the issues I had with my car. More

by DAVE357MAGNUM Verified Customer Verified Customer

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