Marcos Rodriguez
Marcos Rodriguez at Big Star Hyundai

Marcos Rodriguez

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
21 Reviews
4.5

21 Reviews

Write a Review

21 Reviews of Marcos Rodriguez

January 31, 2025

Dealership Rating
Employee Rating

Juan support was excellent, over the phone and also when I was asking for updates about my car. Definitely 5 stars service with Juan. More

by gabrielcb5868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez

Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 19, 2025

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Employee Rating

I believe that I wasn’t really treated well on the Finance side The interest rate was supposed to be way lower at least that’s What I was told before going in that section after buying The fourth car More

by jess9211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dyiamond Jones

Jan 20, 2025

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please feel free to contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

January 04, 2025

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Our salesperson made it really easy to purchase a car. My husband & I were really thankful for that! More

by winsteadbridget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isiah Mosely

Jan 06, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 01, 2025

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Devante was very helpful with helping me select a new vehicle. I was very satisfied with make model, style and color of my new Hyundai! The staff was very welcoming and helpful from the front desk to fi More

by charald19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devante Jones, Dyiamond Jones

Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 31, 2024

Dealership Rating
Employee Rating

Was greeted promptly by Mr. Mueen he was very knowledgeable and was very patient!! if I had to rate him it would be a five star sales associate.. More

by Alma Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa

Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 10, 2024

Dealership Rating
Employee Rating

Eric, Mark, and Marcos were very good! "Thank You" to them & Big Star Hyundai Friendswood Tx. for making me very happy!!! More

by smithtoosweet403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis , Mark, who assist Eric Chairis

Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

October 18, 2024

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Employee Rating

Thank you DQ (Daniel Quintanilla) for the great service you provided. You made my experience very enjoyable. Thanks again for all your help. More

by mdflores8763
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DQ Quintanilla

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 06, 2024

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Employee Rating

Outstanding. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. More

by lorraine050150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young , zzSterling zzWhitely, Amanda. Cisco.

Sep 06, 2024

Big Star Hyundai responded

Thank you for your review. We are happy that you had a great experience with our team. We look forward to serving you again. Happy motoring!

August 27, 2024

Dealership Rating
Employee Rating

I thought the sales staff and Christian were very helpful in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how lon More

by vmpowers46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Karamitsos, Nick Hernandez , zzSterling zzWhitely

Aug 28, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. We will be sharing your thoughts with our finance team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

April 22, 2024

Dealership Rating
Employee Rating

Very nice and willing to try and make a deal that works for you! Answered all questions with no hesitation More

by Callie Villarreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid , zzSterling zzWhitely

Apr 22, 2024

Big Star Hyundai responded

Thank you for your business and review!

1

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