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Marcos Michel Bonet Jr
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43 Reviews
43 Reviews
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43 Reviews of Marcos Michel Bonet Jr
November 23, 2024
My car was taken in to correct the recall on the passenger door and rear camera. This is the second time I brought my car in for the rear camera. The first time I brought it in it was November 2023. passenger door and rear camera. This is the second time I brought my car in for the rear camera. The first time I brought it in it was November 2023. My car was taken in on a Wednesday, picked up Friday evening. The service rep name is Marcos, called to tell my husband and I it would cost $573.00 to fix the rear camera and the reason for the charge was because the wiring is the recall and the camera is not. I found that odd since both fall under the same component. I told him I did not want to fix the camera because I shouldn't have to pay for something that is considered a recall. Marcos text me saying they were going to give $80.00 discount on the camera, which now brings it to $528. I told in the text the math does not add up since you quoted me $573 over the phone. In the text he said “I quoted you just Part and Labor for $573.69 without the taxes. Including taxes is $613.85”. I told him you lead me to believe the total was $573. When I picked up my car Friday night I checked on how much the rear camera would cost and I was given a print out on the price for my specific car model using the vin # to look it up. I found out the cost of rear camera would be $60.75 including taxes so that means they are charging me $512.94 to replace the camera. I find this to be a complete rip off. How can they knowingly charge the customer this ridiculous unfair price. I did have the tire warning light fixed which cost me $207, the actual part cost $50. Hopefully they corrected the passenger door that has a recall, I will not know for sure until I drive it on the highway. I suggest anyone taking their car to Ford of Kendall read reviews and do your own research . I will continue to write reviews wherever I can post it. More
by GG
Verified CustomerNovember 05, 2024
They are the worst, I brought in a 2021 f150 for an oil change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford More
by airxcellence
Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso
October 17, 2024
Check engine came back again the next day ; 10 hours after picking up unit . Car was not starting as usual and erratically, same reason I took the car to dealer . after picking up unit . Car was not starting as usual and erratically, same reason I took the car to dealer . More
by Gtorruella
September 15, 2024
The Service was fast effective these guys know what they’re doing communicated to u every step of the way they’re doing communicated to u every step of the way More
by LEROY.J
Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza
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