Marcos Gonzalez
Marcos Gonzalez at Mercedes-Benz of Coral Gables
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Marcos Gonzalez

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
74 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

74 Reviews

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74 Reviews of Marcos Gonzalez

December 30, 2024

Dealership Rating
Employee Rating

My service advisor Marcos Gonzalez was very courteous throughout the whole process, it was an overall great experience! More

by Lresende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Mercedes-Benz of Coral Gables responded

Thank you! Marcos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 18, 2024

Dealership Rating
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Service was very good. Vehicle was ready sooner than I had expected and pickup was quick and easy More

by roberj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

November 01, 2024

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Marco was excellent! First time using him. Very fair and had the car repaired quickly. More

by mgarcialinares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

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Employee Rating

Excellent Services. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. More

by Dr. Alfredo Melgar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience, Dr. Melgar! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 23, 2024

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Employee Rating

Very great service and answer all my questions and very pleased with him professionalism with his work More

by carriola60
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Pereda, Ernesto Santos

Oct 24, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 11, 2024

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super nice customer service , nice people and fast service , clean dealer and valet super friendly. More

by ronaldys1977
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 12, 2024

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 22, 2024

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Employee Rating

Marcos is a true professional. He made my service experience smooth and seamless. I explained to him what was wrong with my car, he paired me up with a courtesy loaner vehicle whi More

by Biagio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Marcos was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 22, 2024

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Employee Rating

Professional, personalized and excellent service. The service area is very nice and comfortable. Marcos and Byron understand the meaning of true customer service and value of clients. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Byron Soler

Sep 23, 2024

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables! Your feedback and rating mean a lot to us. We're glad that Marcos and Byron were able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 18, 2024

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Employee Rating

Marcos González is a consummate professional, kind, knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealersh More

by Carlos Pedre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Mercedes-Benz of Coral Gables responded

Carlos, We are very happy to hear Marcos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 07, 2024

Dealership Rating
Employee Rating

Great service. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

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