Marco Villatoro
Marco Villatoro at Zeigler Chrysler Dodge Jeep RAM

Marco Villatoro

Service Manager

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.5
59 Reviews
4.5

59 Reviews

Write a Review

Dealership Experience

4 yrs, 11 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

59 Reviews of Marco Villatoro

April 01, 2025

Dealership Rating
Employee Rating

Marco V was honest, informative, understanding, intelligent, helpful and kind in trying to find the exact and perfect car we wanted. He was outstanding. More

by eft
Recommend Dealer
Yes

Other Employees Tagged: Marco Villatoro

Apr 01, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased our team provided you such a great car-buying experience at Zeigler Chrysler Dodge Jeep RAM. Thanks for sharing your positive feedback.

March 30, 2025

Dealership Rating
Employee Rating

Greate service, frenly atmosphere. I will refer to anyone, thanks for fixing my truck ,by. More

by ALDOCHETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate you choosing Zeigler Chrysler Dodge Jeep RAM and are pleased to hear that your truck repair went smoothly. Take care.

March 29, 2025

Dealership Rating
Employee Rating

Started out great! Worked out a nice deal on a used ram. Unfortunately when it came time to get the "we owe" work done it was a disaster. Very dissapointed in the servi More

by Jennifer s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello Jennifer, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the repairs of your vehicle, the associated cost, and the level of customer care that you were provided with. Please contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 29, 2025

Dealership Rating
Employee Rating

They worked on my 2020 dodge journey the are very professional in timley matter I recommend them Donald barnes More

by DLBISLUCKY3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for recommending us. Our team is grateful to have worked on your 2020 Dodge Journey.

March 29, 2025

Dealership Rating
Employee Rating

Great team effort shown when dropping our vehicle off. In and out very fast. Communication through the process was awesome. More

by cj60152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Villatoro

Mar 30, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us at Zeigler Chrysler Dodge Jeep RAM. We're glad you found the process fast and well-communicated.

March 27, 2025

Dealership Rating
Employee Rating

They have been diligently helping me schedule for my vehicle to be serviced In a timely manner. More

by RONDAPOINTER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to know our team could assist you efficiently. Thank you for your review of Zeigler Chrysler Dodge Jeep RAM.

March 26, 2025

Dealership Rating
Employee Rating

I was not told about the dings in my car and I was pressured to buy the seat protectors and the lo jack. I tried to cancel and they said it was too late. There was also white paint on my headlights li More

by gouldsharon
Recommend Dealer
No

Other Employees Tagged: Marco Villatoro

Mar 30, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Thank you for your feedback. I would like the chance to speak with you about your car-buying experience with our Sales Team regarding the condition of your purchased vehicle, the add-ons and cancellation process, as well as the level of customer service received. Could you please reach out to me directly at your earliest convenience using your preferred contact method so we can discuss this? Best, Mike Jones Sales Manager mikejones@zeigler.com 847-882-8400 Ext 5096

March 25, 2025

Dealership Rating
Employee Rating

Service department is awful. Director of service Curt doesn't keep his word and his whole service department doesn't solve problems. They create problems and fix things half way. More

by chicagojrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your recent experience with our Service Department regarding the repairs of your vehicle and the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here. I would appreciate the opportunity to speak with you about your feedback. I kindly ask that you contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 24, 2025

Dealership Rating
Employee Rating

Been having an issue for almost a year now and still hasn’t been fixed or resolved More

by midwestwang4sho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curt Barnes, Moises Villegas

Mar 27, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience with our Service Department regarding the matter of your vehicle and the wait time that you have encountered for the repair. We pride ourselves on the high-quality standards we maintain here and I would appreciate the opportunity to speak with you about your feedback. Could you please contact me directly at a time that is best for you? Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 23, 2025

Dealership Rating
Employee Rating

Excellent and detailed service and very pleasant staff. Overall recommendations and will go back for all my car services. More

by DAN.GELZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We're happy to hear that our team provided excellent and detailed service at Zeigler Chrysler Dodge Jeep RAM.

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