Marcell Saavedra

Charged me nearly 3000$ for repairs and said my car’s overheating issue was fixed. Car overheated within a couple weeks so returned to the maintenance department and was told that I had a blown gasket an overheating issue was fixed. Car overheated within a couple weeks so returned to the maintenance department and was told that I had a blown gasket and needed a new engine. Then when I complained about being misled about previous repairs and that I should have been informed of the blown gasket from the start, I was given the run around. Management suggested I use my car as a trade in on a new car from their dealership, adding insult to injury. I told the manager of the service department that I didn’t expect Nissan of Torrance to make restitution for their deceptive business practices, I wanted to bring this issue to his attention because it was wrong to treat customers in such a manner and hopefully it wouldn’t happen to others moving forward. More

by Kristopher Kirchner Verified Customer Verified Customer

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I took my Altima in for an oil change and was greeted by Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! More

by ROBOREDONDO2 Verified Customer Verified Customer

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Marcell has done an excellent job with helping me get my Nissan back on the road, he was friendly and very knowledgeable… Nissan back on the road, he was friendly and very knowledgeable… More

by STEVRHINE Verified Customer Verified Customer

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Horrible Service! I would not recommend to anyone to come to Torrance Nissan! I’ll take my car elsewhere because of the bad service! I would not recommend to anyone to come to Torrance Nissan! I’ll take my car elsewhere because of the bad service! More

by RAYMONDSABLAN5 Verified Customer Verified Customer

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The service is excellent, and my advisor, Marcel, is very knowledgeable and attentive.. Thank you knowledgeable and attentive.. Thank you More

by JARIQUOLUMARQUE Verified Customer Verified Customer

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I bought my car here and always return here to get my car serviced. In my experience, the sales technicians have been fair and take the time to explain the services to me. serviced. In my experience, the sales technicians have been fair and take the time to explain the services to me. More

by DRJ0477 Verified Customer Verified Customer

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Courtesy, friendly, helpful, and a pleasure to bring my SUV's to Nissan Torrance. I will continue to shop at Nissan Torrance. SUV's to Nissan Torrance. I will continue to shop at Nissan Torrance. More

by Henry Johnson Verified Customer Verified Customer

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Marcel was the best he kept me informed of the process of my vehicle and the all the text messages. Also the prompt timeless of completion of the work done. Thank you Marcel. Marcel is thumbs 👍 up in my b my vehicle and the all the text messages. Also the prompt timeless of completion of the work done. Thank you Marcel. Marcel is thumbs 👍 up in my book. More

by DERISETTE.HENDERSON Verified Customer Verified Customer

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Great experience Marcell service tech. kept his word on fixing my car, second day still good. kept his word on fixing my car, second day still good. More

by FERNANDEZALFREDO235 Verified Customer Verified Customer

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Very good and supporting. The staff are very kind. They solve any issue in short amount of time The staff are very kind. They solve any issue in short amount of time More

by POURYATORABI Verified Customer Verified Customer

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