Didn't receive a receipt of work done on vehicle during
my last visit which is very unprofessional even with computers down. One should be generated after and emailed or mail out to consumers.
my last visit which is very unprofessional even with computers down. One should be generated after and emailed or mail out to consumers.
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by none23
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Nissan of Torrance responded
Hello, we sincerely apologize for the inconvenience you experienced regarding the receipt for your most recent service visit. We understand that receiving a receipt is a very important part of any transaction, and we regret that our system issues impacted your experience. Our system being down was unforeseen, our team would be happy to send you a copy of your repair order. Unfortunately, your username is "none23" therefore would need your full name to be able to further assist you with your request. Please email me directly at ereyes@ntnissan.com, with your full name, phone number and on the subject line please write "requesting copy of my recent RO" I will be happy to scan it over. We take professionalism very seriously and strive to provide excellent service at all times. We value your feedback and business. Thank you once again for your understanding.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Excellent professional.
,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours.
,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours.
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by LUISREYES493
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Nissan of Torrance responded
Hello Luis! We appreciate your positive review about your recent experience with us. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to see you soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Great service.
All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean.
All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean.
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by JOSEPITONES
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Nissan of Torrance responded
Hello Jose, thank you for sharing your positive experience! We truly appreciate you letting our team know how we did! We look forward to helping again in the future. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Very friendly, was the best experience I’ve had in a
while at a dealership for service.
while at a dealership for service.
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by JASMIN7997
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Nissan of Torrance responded
Hi Jasmin! We're glad to hear we delivered such a great experience. Reviews like this give us motivation and help us ensure we provide high-quality care. If there's anything further we can do for you, we are happy to help!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Everyone I encountered at my time there was super
friendly and dealership was very clean.
friendly and dealership was very clean.
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by GIGIO0074
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Nissan of Torrance responded
Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Best service i have ever received from any Nissan service
department. A++ all the way
department. A++ all the way
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by OLADI1988
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Nissan of Torrance responded
Our team at Nissan of Torrance strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
The team serviced my vehicle and made sure it was
vacuumed, washed, and ready to hit the road again.
vacuumed, washed, and ready to hit the road again.
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by MARCUSMOSSETTE
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Nissan of Torrance responded
Hello Marcus, we're so glad that we were able to go above and beyond your expectations! It is our top priority to deliver your vehicle in tip top condition. Thank you and have a fantastic day!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Serviced my 2016 altama and was very pleased with the
customer service and I'm ready for a trade in
customer service and I'm ready for a trade in
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by Gerald Graham
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Nissan of Torrance responded
Hello Gerald, thank you; we appreciate your excellent feedback! Our team would be happy to assist you with the trade in process and the purchase of your new vehicle. Please contact us directly so that we can further assist you. We look forward to hearing from you soon. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Marcell is very nice and kind.
I was in a hurry because my dad is I. The hospital. I only needed an oil change and I was in and out. Thank you for all your hard work! I will defini
I was in a hurry because my dad is I. The hospital. I only needed an oil change and I was in and out. Thank you for all your hard work! I will definitely be coming back and asking for Marcell when ever I need my car serviced !
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by Mayra0318
Verified Customer
Verified Customer
Service Price Transparency
Oct 26, 2024 -
Nissan of Torrance responded
Hi Mayra, first and foremost, we hope your father gets well soon, sending positive vibes. We thank you for taking the time to provided Marcell with such excellent feedback. It is always motivating to heart that our team at Nissan of Torrance goes above and beyond to provide a top-quality experience.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Thank you all for all your help .
Great job keep it up and congratulations to all !!
Great job keep it up and congratulations to all !!
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by Coco
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Nissan of Torrance responded
Hello Coco, thank you; we appreciate your feedback! We hope to see you soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager