Marcell Burgess
Marcell Burgess at Route 46 Chrysler Jeep Dodge
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Marcell Burgess

Special Finance Manager

Route 46 Chrysler Jeep Dodge

1655 US-46
Little Falls, NJ 07424

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39 Reviews
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39 Reviews

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39 Reviews of Marcell Burgess

January 16, 2024

Dealership Rating
Employee Rating

Horrible will not return calls. I have damage to my vehicle and no tags yet. Temp tag is expired RJ or the dealer will not return call. DO NOT BUY a CAR FROM RJ when you walk out th More

by Mariuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 17, 2024

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to hearing from you. Jamie Rusignuolo

July 17, 2023

Dealership Rating
Employee Rating

STAY AWAY! !they tell you what you want to hear until have your money They pass the buck around. They are the worst ever!!!! More

by gbrecca
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gabriel Dominguez

Jul 18, 2023

Route 46 Chrysler Jeep Dodge responded

Gbrecca, we have no records of your visit to our sales or service department. please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to purchase or service a vehicle and I will assist you. Thank you.

Jul 18, 2023

gbrecca responded

Check. your records I bought a 2018 kia forte on 5/31/23

Jul 18, 2023

gbrecca responded

You guys can't even get you storys straight. I purchase a 2018 Kia Forte from day 1 there was a problem with the low tire pressure light. I took the cae back they when it was a bad tire sensor and said it was replaced.when I was driving home the light came back on. Took the car back to service they abvised me that it was a Kia problem.A loaner car was promised in mid July needless to say this never happened. Very unprofessional and I would never purchase another vehicle from this dealership ever.

Jul 19, 2023

Route 46 Chrysler Jeep Dodge responded

Please contact me with your real name if you wish to be assisted. Thank you Jamie Rusignuolo, jamie@route46autos.com

June 01, 2022

Dealership Rating
Employee Rating

Perfect to perfection Treat you like family to your every need Keep up the great work team More

by ahmie1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star Review. We look forward to seeing you again.

May 16, 2022

Dealership Rating
Employee Rating

Experience was very good, the lady was so nice and helpful, and helped me with what i want More

by JULIE THALAB
Customer Service
Recommend Dealer
Yes
May 17, 2022

Route 46 Chrysler Jeep Dodge responded

Julie, thank you for taking the time to leave a postive review. Our staff appreciates hearing great things from their customers.

April 20, 2022

Dealership Rating
Employee Rating

Friendly service. Staff was very informative and pleasant. I left the dealership very satisfied. A+ More

by RWRIGHT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star Review. Our staff appreciates hearing great things from their customers.

April 05, 2022

Dealership Rating
Employee Rating

All very nice staff! On time! And do a great job. Will definitely go back! More

by nvassallo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for sharing your positive service experience. We look forward to seeing you again.

April 05, 2022

Dealership Rating
Employee Rating

EXPERIENCE WAS GREAT,WOULD RECOMMEND THIS PLACE TO EVERBODY .STAFF WERE ON THERE A GAME More

by DAVIDFRESCO225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2022

Route 46 Chrysler Jeep Dodge responded

David, thank you for the positive review and the recommendation to your friends and family. Our staff appreciates it.

April 05, 2022

Dealership Rating
Employee Rating

The Guys working there are awesome, they look out for the customers and make sure the needs of been, They just don’t treat your car like a normal car, and care for the car just like they would care for their More

by valval00801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hector Colon, Armando Martinez

Apr 06, 2022

Route 46 Chrysler Jeep Dodge responded

We are so happy other that our staff went above and beyond to provide you with an excellent experience. We look forward to seeing you again.

Apr 06, 2022

valval00801 responded

Amazing

September 06, 2019

Dealership Rating
Employee Rating

Outta Here! Mike and Marcell were by far the standout from my experience at 46, great time here, genuinely felt like family and a comfortable place to be. Very ea More

by DapperDan45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Markoski

Sep 07, 2019

Route 46 Chrysler Jeep Dodge responded

It's great to hear that Mike and Marcell provided you with a great experience. Thanks for the compliments and we enjoy hearing that you had an easy time negotiating too. Thank you!

July 05, 2019

Dealership Rating
Employee Rating

GREAT DEAL! Once in a lifetime where I can walk into a dealership and leave feeling relieved, Marcell was the most easy going sales associate I have ever worked w More

by phatboyyrulez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2019

Route 46 Chrysler Jeep Dodge responded

Thanks for the nice review, it's great to hear that Marcell was so helpful and easy going! Thanks and we'll look forward to helping you again!

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