14 Reviews
Write a Review14 Reviews of Marcel Diaz
November 20, 2024
I dealt on Jeeps at a couple of dealerships. I finally started looking online at Ron Carter and found a Jeep that I liked. When at the dealership I was given a offer for my trade in that was les I finally started looking online at Ron Carter and found a Jeep that I liked. When at the dealership I was given a offer for my trade in that was less that I was offered online. They gave me the offer that I was offered online. More
October 13, 2024
Truck came without key fob or lug lock drove two hours to get this truck. They said no problem we will send it through mail. been the runaround ever since no call backs no answering talked to a few different get this truck. They said no problem we will send it through mail. been the runaround ever since no call backs no answering talked to a few different supervisors saying if they can't send someone here I can pay out of pocket and been reimbursed. No faith that will be taken care of . Wrote a bad review was asked if I would mind changing it that everything will be taken care of. That was over a month ago still nothing. More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Johnny Tran, Zach Taylor, William Bailey, William Palasota
September 11, 2024
Worst customer service at a dealership I’ve ever seen. Two weeks for a day of work and all the issues still aren’t fixed. No loaner cars available. To get someone on the phone was near impossible, had to Two weeks for a day of work and all the issues still aren’t fixed. No loaner cars available. To get someone on the phone was near impossible, had to drive over to the dealership to get answers. More
Other Employees Tagged: Robert Henderson , Rafael
September 04, 2024
Great sales staff ! Very helpful , answered all my questions and made the process fun! Go see them today! Very helpful , answered all my questions and made the process fun! Go see them today! More
Other Employees Tagged: Ann Mitchell, Robert Henderson, William Bailey
August 17, 2024
Great experience throughout the whole process with Mark Ina with the sales of our new dodge Durango. Ina with the sales of our new dodge Durango. More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Johnny Tran, Zach Taylor, William Bailey, William Palasota , Mark Ina
August 13, 2024
Employees were very helpful with finding me the right vehicle. The process was smooth and easy will be recommending this dealership to friends. vehicle. The process was smooth and easy will be recommending this dealership to friends. More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Johnny Tran, Zach Taylor, William Bailey, William Palasota , Adrian
July 01, 2024
Put in application online to save time, drove to dealership and met with our Salesman he got us approved and we drove away in our new jeep. Everyone was Very friendly and worked on getting you appri dealership and met with our Salesman he got us approved and we drove away in our new jeep. Everyone was Very friendly and worked on getting you apprived with best the best deal. More
Other Employees Tagged: Ann Mitchell, Ryan Downs, Dominic Rocha, Robert Henderson, Mark VanNoort, Johnny Tran, Zach Taylor, William Bailey, William Palasota
June 16, 2024
No communication vehicle was not fixed financing was all messed up signed paperwork and they wanted more money so I returned vehicle worse experience of my life messed up signed paperwork and they wanted more money so I returned vehicle worse experience of my life More
Other Employees Tagged: Mark VanNoort, Johnny Tran, Zach Taylor, William Bailey , Brissa Ocha Daniel. Anthony