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Marc Wiseman
Marc Wiseman at Weir Canyon Honda
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Marc Wiseman

Service Drive Manager

Weir Canyon Honda

8323 E La Palma Ave
Anaheim, CA 92807

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Marc Wiseman

December 13, 2024

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Employee Rating

I always enjoy their customer service. My most recent visit was even better than the past, with a super fast check in process. More

by lettycarthan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

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Dec 16, 2024

Weir Canyon Honda responded

Providing excellent customer service is our priority, and it's great to know our fast check-in made your experience even better. Thank you for your kind words and we can't wait to see you again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 13, 2024

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Employee Rating

Great service. Great to work with Mike, he was very straightforward. Technician did a great job. All done quickly. More

by Bill Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Stephenson

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Dec 16, 2024

Weir Canyon Honda responded

Bill, It’s great to know Mike and our technician met your expectations with their straightforward approach and efficiency. Your feedback motivates us to keep delivering top-notch service. Thank you for sharing! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 10, 2024

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Employee Rating

Miscommunication over price too long to service and incomplete repair .had to return to dealer to complete repair More

by sinoej1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Corey Smith

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Dec 10, 2024

Weir Canyon Honda responded

We're discouraged to see we fell short and you had to return to have this repair completed. It was not our intention to inconvenience you like this. Should you like to discuss your experiences in any further detail, please feel free to contact me directly. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 09, 2024

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Employee Rating

The vehicle inspection report recommended additional services but erroneously overstated the estimate for the additional work by several hundred dollars. More

by jnakagawa
Recommend Dealer
Yes
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Dec 09, 2024

Weir Canyon Honda responded

It's important that we provide accurate estimations regarding recommended services. I'd like to learn more about this, so we can address this appropriately and make sure we're more accurate. Please contact me at your convenience. I hope to hear from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 09, 2024

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Employee Rating

Very helpful & considerate staff! They were extremely welcoming as well and very attentive with all their customers. More

by 1996.jrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

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Dec 09, 2024

Weir Canyon Honda responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to seeing you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

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Employee Rating

Mark Wiseman and Mark Juban are wonderful to deal with every time. They are professional while still also being personable. More

by JUSTASKMOM27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Juban

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Dec 09, 2024

Weir Canyon Honda responded

Customer satisfaction is our main goal, and it's great to hear of your experience! Please let us know if we can do anything else for you! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

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Employee Rating

Weir canyon Honda dealership is always clean, has the best coffee, and the most welcoming staff More

by TANITAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Russell, Corey Smith, Mike Youssef, Michael Baker, Tri Le, Bryan Keroles, Eli Mickel, Eddie Samarraie, Kevin Pigott

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Dec 09, 2024

Weir Canyon Honda responded

We're happy to hear you love our clean environment and welcoming team. Your feedback motivates us to keep delivering the best experience possible! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 06, 2024

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Professional friendly helpfulness take extra steps to help you and very courteous excellent customer service and support contacting uber to take you to your destination and when the is ready they’ll con More

by hmvettes016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

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Dec 07, 2024

Weir Canyon Honda responded

Our team is dedicated to providing excellent service and support, and it's great to know that our efforts made a difference for you. Feel free to call or stop by if there is anything else we can do for you. Thank you! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 04, 2024

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Employee Rating

Weir canyon Honda has a Great service advisor who anre friendly and helpful. Thank you More

by HEMMINGERHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

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Dec 05, 2024

Weir Canyon Honda responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Hope to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 03, 2024

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Employee Rating

Always excellent service. Advisors and mechanics are awesome. Many have been working there for many years. The only dealership that I go to More

by pcjrrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

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Dec 03, 2024

Weir Canyon Honda responded

It's wonderful to see that our team always takes such good care of you! Thanks for this great review and we hope to hear from you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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