Marc Soloway | Page 38

The Metrowest experience was phenomenal from start to finish. From checking out used vehicles on their website all the way to driving off the lot with our new Subaru was a pain free experience. They di finish. From checking out used vehicles on their website all the way to driving off the lot with our new Subaru was a pain free experience. They did a great job of not pressuring us into a sale and they were very helpful when we needed to register the vehicle in another state. Top notch business and I would highly recommend. More

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My Forester was totally dead; it was Memorial Day and service shops were closed. I went to the Metrowest dealership. Marc Soloway, a salesperson, asked if he could be of help. I told him what my proble service shops were closed. I went to the Metrowest dealership. Marc Soloway, a salesperson, asked if he could be of help. I told him what my problem was and he thought he knew what was wrong. He got into his car and followed me to my home, approximately 6 miles away. His analysis (dead battery) was correct and he successfully started the car, much to my relief. I had not bought the Forester at that dealership, so that level of service stunned and thrilled me and Metrowest Subaru has made a friend for life. More

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After reading many reviews of buyers' experiences at Subaru dealers in the greater Boston area, I decided to visit Metrowest Subaru first. I was immediately impressed by the friendly, low-key and know Subaru dealers in the greater Boston area, I decided to visit Metrowest Subaru first. I was immediately impressed by the friendly, low-key and knowledgeable attention my wife and I received from Marc Soloway. Although I had decided exactly which model (an Outback 2.5 limited) and options I wanted to purchase before I entered the dealership, we had a pleasant meeting as Marc took the time to get to know us, brought up points we hadn't considered, and left no stone unturned in our Subaru education. The purchase experience was prompt, competent, and free of unpleasant surprises. The business manager deserves special note for an unusually clear presentation of financing and warranty options. Marc took the time to explain everything. In that this was my first new car purchase in 10 years, there were a lot of new things, mostly electronic , to explain. Everyone Marc introduced us to at the dealership couldn't have been friendlier in a genuine, eager to help way. Overall, Marc provided me with my most positive new car buying experience in over 40 years. More

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I am a fussy shopper and basically don't trust stock brokers or car dealerships. I am not sure which are worse. But I needed a new car, and after owning two Subarus that was all that I wanted to look brokers or car dealerships. I am not sure which are worse. But I needed a new car, and after owning two Subarus that was all that I wanted to look at. I went online and had lots of good and reasonable offers for the car I wanted from the various Subaru dealers in the area. I gave only a slight preference to MetroWest Subaru because of closeness to my home. I was quite prepared to go to another dealer if price or any aspect of the relationship did not go right. The salesman we worked with was Marc Soloway. I guess the best thing a customer can say is that I would buy from him again. There was no bull***t in the dealing. Marc was honest and very helpful. The negotiation was straight forward with Marc the 'middleman' between his management and me. We arrived at what I felt was a very fair deal. When the car was ready Marc did not just hand me the keys with wishes of happy driving. Instead, he patiently took all the time necessary for my spouse and I to understand and operate all the features of the car. Not a small feat given all the Bluetooth and other electronic features. All in all, I am a happy customer thanks to Mark. I plan to write another review after I have had sufficient time to judge the service department. More

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Marc Soloway, our sales person, was wonderful to work with. We had issues with the delivery of our car, first a delay in actually getting it (our initial purchase was stuck at the port, but Marc found us with. We had issues with the delivery of our car, first a delay in actually getting it (our initial purchase was stuck at the port, but Marc found us a dealer trade) and then some minor damage to the car occurred just prior to final delivery. Marc stayed with the issues and followed up with us on a regular basis, and demonstrated how much he cared. It's one thing when everything goes smoothly, when everyone on both sides is "happy". But when things go awry, that's when service counts, and at the end of the day we know that we had the right guy in Marc working with us. We will recommend him to anyone considering a new or used car purchase. More

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I came into the dealership hoping to just purchase a new vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all necessary work. More

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Great experience! Marc was sensitive to the fact that I had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! More

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Marc was very knowledgeable about the cars. He was honest about features that were and were not necessary when considering what we would be using our car for. We had to special order our car. I thought this about features that were and were not necessary when considering what we would be using our car for. We had to special order our car. I thought this would have been a hassle, but Marc made it easy and was very good at communicating with us regarding the status of the order. More

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The atmosphere was honest and straight forward . I needed to buy a new Outback quickly, as my older car was gone. Both Marc Soloway and sales manager, Vincent Donnelly were very helpful and professional. I to buy a new Outback quickly, as my older car was gone. Both Marc Soloway and sales manager, Vincent Donnelly were very helpful and professional. It did take a while to drive it home that day once the deal was made. But I love to car and that says a lot coming from a Saab owner of 20 years! More

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Marc Soloway was extremely helpful in going out of his way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able to help me completely with one of my problems. It was very compassionate for him to go out of his way to assist me. More

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