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Marc Rochioli
Refer Me
23 Reviews
Dealership Experience
26 yrs
23 Reviews
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23 Reviews of Marc Rochioli
December 21, 2024
The service writers were both very nice. waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, ga waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, gave an attitude when I mentioned loaner cars not clean..said "I heard you, you already said that" cockily..I had asked to talk with him since no one could say when part would arrive for shift to park issue.otherwise everything good. More
by hptipton
Verified CustomerOther Employees Tagged: Robb Whisenant , Service manager
December 17, 2024
Excellent sales and service. Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! More
by dalcielo.creations
Other Employees Tagged: Robb Whisenant
December 14, 2024
I made the mistake of trying another dealer in Santa Rosa because it was closer. Never again! I’ve since returned to Silveira where I purchased the truck. Every time has been a great experience. They are because it was closer. Never again! I’ve since returned to Silveira where I purchased the truck. Every time has been a great experience. They are way more attentive and give you a much more relaxed, family like vibe. I have truly experienced stress free visits. More
by g_jjohns
Other Employees Tagged: Bill Gorgizian
November 25, 2024
Mark has always taken good care of me and made sure everything was handled properly. everything was handled properly. More
by RUTHSELF
Other Employees Tagged: Robb Whisenant
November 21, 2024
Professional service crew with an on time promise and great communication skills Happy with the results great communication skills Happy with the results More
by tjbjanc
Other Employees Tagged: Keith Robertson
October 31, 2024
I think Marc is great. And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we p And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we pay. I would not have even know had I not seen the sticker on the desk. I feel that is shady. I would have had cash available to pay. And, I should mention, I’m paying with a GM credit card. More
by ADRIANNE_76
October 29, 2024
Very nice and professional people. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. More
by wjy44
Other Employees Tagged: Robb Whisenant
October 27, 2024
I was in for the Trailer Brake recall: I had those brakes fail on me on a steep grade south of Barstow! Thanks, GM, for an experience that scared my better half and had me rattled. The Silveira crew was a we fail on me on a steep grade south of Barstow! Thanks, GM, for an experience that scared my better half and had me rattled. The Silveira crew was a well oiled machine: took my LB crewcab in and loaned me a 1/2 ton with the Baby Duramax, cool!! A chance to drive that motor that we've been curious about; I saw the badge on a Suburban a year ago. It was nothing like the 2006 LBZ I owned, 3 trucks back. I got my one-ton the next morning with 3 recalls done, had to back and fill to get around the shop-- this is a busy dealership because they are good, and have been on that location for decades. Their good reputation is earned still. More
by Paul Dana
Other Employees Tagged: Gregg Wiltermood
October 24, 2024
Easy to pull up to the service center and get quickly helped from the service team. helped from the service team. More
by westonfielder
Other Employees Tagged: Robb Whisenant
