Marc Rochioli
Marc Rochioli at Silveira GMC
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Marc Rochioli

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.8
18 Reviews

Dealership Experience

25 yrs, 11 mos

4.8

18 Reviews

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18 Reviews of Marc Rochioli

November 09, 2024

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Employee Rating

mac is the best allways there to help the hole service dept is great an hepfull More

by rt32ford
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Recommend Dealer
Yes

October 31, 2024

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I think Marc is great. And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we p More

by ADRIANNE_76
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Recommend Dealer
Yes
Nov 01, 2024

Silveira GMC responded

Adrianne, Thank you for continuing to give us a 5 star regardless of your issue you had with the credit fee. I have personally made sure we have our flyers are up and alive for people to see. Thank you for bringing this to my attention. We look forward to seeing you in and thank you again for taking the time to leave a review!

October 29, 2024

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Very nice and professional people. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. More

by wjy44
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Nov 01, 2024

Silveira GMC responded

Thank you for taking the time to leave a review and for the 5 stars. We're sorry to hear that service writers have been rude in the past, but we're happy to hear we are picking up the slack! Thank you for sharing your experience and for your loyalty to us.

October 27, 2024

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I was in for the Trailer Brake recall: I had those brakes fail on me on a steep grade south of Barstow! Thanks, GM, for an experience that scared my better half and had me rattled. The Silveira crew was a we More

by Paul Dana
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Wiltermood

October 24, 2024

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Easy to pull up to the service center and get quickly helped from the service team. More

by westonfielder
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

October 15, 2024

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Marc and the Silveira service department have been great to work with over the years. I had a bit of trouble scheduling my truck for recall repairs, but once I got there the service and responsiveness were More

by MARK
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Recommend Dealer
Yes
Oct 21, 2024

Silveira GMC responded

Mark, Thank you for sharing your experience with us. Marc and the rest of our team is excellent and we're happy to hear it from you. Thank you for your loyalty to Silveira's, we appreciate you!

September 28, 2024

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I purchased my vehicle here and I have had all my service's completed at the dealership and have parse for everything. More

by larry434nj
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Oct 05, 2024

Silveira GMC responded

Larry, We are so happy to hear that you've been such a loyal customer to us! Thank you for business and we hope to continue seeing you in our store. Until next time!

September 22, 2024

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Silvera, is an awesome dealership in my experience. They stood 100% behind their product and have gone above and beyond what other dealerships would do in my opinion Mark a Awesome service manager More

by RON.BABBINI
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Sep 22, 2024

Silveira GMC responded

Dear Ron, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with us. Ensuring that our customers feel supported and valued is always top priority, and it's fantastic to know that you felt we went above and beyond for you. We greatly appreciate your trust in us and look forward to continuing to provide exceptional service.

September 07, 2024

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Great place to buy nice clean dealership grate staff will be coming back sell person real nice More

by dgbaby228
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Sep 22, 2024

Silveira GMC responded

Thank you so much for taking the time to leave us such a positive review! We’re thrilled to hear that you had a great experience with our team and that you found our dealership clean and welcoming. It’s always our goal to provide excellent service and create a comfortable environment for our customers. Thank you for your loyalty and we look forward to seeing you again!

September 03, 2024

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Purchased my Jeep in January. The air conditioning went out in August! Marc took care of everything for me. I am so thankful for Marc and the entire Silveira staff! More

by grmasuz
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Recommend Dealer
Yes
Sep 06, 2024

Silveira GMC responded

Congratulations on your new Jeep! Marc is the best there is so we're happy to hear he took care of you. Thank you for your loyalty to Silveira's and for taking the time to share your experience with us!

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