Marc Rochioli

Customer focused, proactive, knowledgeable, professional. We’ve been customers since 1977 for both sales and service. This service was to replace a camera module and battery. Both done perfectly. We’ve been customers since 1977 for both sales and service. This service was to replace a camera module and battery. Both done perfectly. More

by badstubner Verified Customer Verified Customer

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The entire crew from the receptionist/cashier to the service writers and technicians are all, professional, knowledgable and courteous. We enjoy bring our vehicles to Silveira. service writers and technicians are all, professional, knowledgable and courteous. We enjoy bring our vehicles to Silveira. More

by RON@PAVELKAS.COM Verified Customer Verified Customer

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Dealership is very well versed. Service is outstanding and very responsive. Service department calls when vehicle is ready. Well satisfied. Service is outstanding and very responsive. Service department calls when vehicle is ready. Well satisfied. More

by jack90 Verified Customer Verified Customer

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Always clean and organized, employees are friendly and respectful. Easy to schedule service appointments and the job is done on time. Great people and service. respectful. Easy to schedule service appointments and the job is done on time. Great people and service. More

by psswayne Verified Customer Verified Customer

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We’ve been customers of Silveiras since 1977: four new cars and trucks, two used cars, and service. The experience has always been exceptional. The service department is easy to access and schedule on the cars and trucks, two used cars, and service. The experience has always been exceptional. The service department is easy to access and schedule on their website and does an excellent job. The service writers are experts and always helpful. There’s a family-owned small business customer service attitude that you just can get at the larger dealerships. The best place in Sonoma County to buy or service a car. Mark is terrific. More

by badstubner Verified Customer Verified Customer

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They took my truck in at the time the appointment time. Mark was very informative. Mark was very informative. More

by rwatersconstruction Verified Customer Verified Customer

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Marc is very conscientious, trustworthy and knowledgeable as a service advisor. I enjoy interacting with him when I bring my car in for any kind of service. as a service advisor. I enjoy interacting with him when I bring my car in for any kind of service. More

by Teresa Verified Customer Verified Customer

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Marc was very helpful And the service was quick and easy. The weight was very minimum and the service was great. I would take my truck here anytime thanks for your good service. The weight was very minimum and the service was great. I would take my truck here anytime thanks for your good service. More

by rjech32 Verified Customer Verified Customer

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I made an appointment for multiple items: 1. check my vehicle for an oil leak under warranty which was found during my oil change two weeks ago. Diagnosis: Instead, they gave me another oil ch check my vehicle for an oil leak under warranty which was found during my oil change two weeks ago. Diagnosis: Instead, they gave me another oil change and rotated my tires that were rotated two weeks prior. 2. Sirius will not connect because of suspected leak in antenna. Diagnosis #1: Attempted to troubleshoot Onstar (which I have not subscription and did not need serviced). Turns out my problem is that I need to sign up with Onstar :) - Really? OnStar? They also attempted to troubleshoot my GPS problem (No problem there either- because there was nothing wrong with it and I did not ask for that). Finally, the only solution was to take it to a body shop to find the leak (Really? It's in the antenna and that is why I am here!) I could go on, but when I attempted to bring this up to Marc, he shrugged his shoulders like it was no big deal. Well, my friend, It is a huge deal. Silveira used to have a top-notch crew and a great reputation. I am sorry that your crew is unable to perform anything other than unwanted oil change and I am also sure that continued lack of care on your part will send others elsewhere. More

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Marc is always very accommodating we completely trust his expertise. We would recommend him to anyone needing their vehicle serviced. expertise. We would recommend him to anyone needing their vehicle serviced. More

by rgeyserville Verified Customer Verified Customer

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