Marc Rochioli
Marc Rochioli at Silveira GMC
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Marc Rochioli

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.7
27 Reviews

Dealership Experience

26 yrs, 2 mos

4.7

27 Reviews

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27 Reviews of Marc Rochioli

January 30, 2025

Dealership Rating
Employee Rating

Found the problem quickly and fixed in a timely manner. Addressed all my concerns. Very professional. More

by CRAILCOUNTRY
Service Price Transparency
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Recommend Dealer
Yes

January 23, 2025

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Have always been happy with the quality of service and friendliness of the service employees More

by kittyfris
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Recommend Dealer
Yes
Jan 25, 2025

Silveira GMC responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've consistently been happy with the quality of service and the friendliness of our team. Providing exceptional service and making every visit a pleasant experience are our top priorities. We truly appreciate your continued trust in us and look forward to serving you again in the future!

January 14, 2025

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My wife and I had excellent experiences when we purchased our vehicle with Walter Crockett and the Staff. The Service Department did an excellent job when it was time to have the Vehicle serviced. The Bod More

by bwremodeling
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter Crockett

Jan 25, 2025

Silveira GMC responded

Thank you for sharing your experience! We’re thrilled to hear Walter and our team made your purchase a memorable one. We appreciate your feedback on the Body Shop and apologize for any communication delays. Congratulations on your new vehicle and we appreciate your loyalty to Silveira's!

December 24, 2024

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Did not verbally explain the reason they did not address 2 or the 3 issues we brought our vehicle in for. Did not call to let us know our vehicle was ready. More

by JaimeMonte
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Recommend Dealer
No
Jan 07, 2025

Silveira GMC responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience and lack of communication during your recent visit. Addressing your concerns thoroughly and keeping you informed are priorities for us, and we regret that we fell short in this instance. If you’re willing, we’d appreciate the opportunity to discuss your experience further and ensure all unresolved issues are addressed. Best Regards, Silveira GMC Team

December 21, 2024

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The service writers were both very nice. waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, ga More

by hptipton
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant , Service manager

December 17, 2024

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Excellent sales and service. Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! More

by dalcielo.creations
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Jan 07, 2025

Silveira GMC responded

Thank you so much for your kind words and fantastic review! We're thrilled to hear that you had an excellent experience with our sales and service team. We'll be looking forward to seeing you in on your next visit!

December 14, 2024

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I made the mistake of trying another dealer in Santa Rosa because it was closer. Never again! I’ve since returned to Silveira where I purchased the truck. Every time has been a great experience. They are More

by g_jjohns
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Recommend Dealer
Yes

Other Employees Tagged: Bill Gorgizian

Dec 17, 2024

Silveira GMC responded

Thank you so much for your loyalty and taking the time to write such kind words! We’re so glad to provide the attentive, stress-free experience you deserve. It’s always a pleasure to serve you, and we look forward to seeing you again. Best, Silveira GMC

November 25, 2024

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Mark has always taken good care of me and made sure everything was handled properly. More

by RUTHSELF
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Recommend Dealer
Yes

Other Employees Tagged: Robb Whisenant

Nov 29, 2024

Silveira GMC responded

Thank you for your kind words about Marc! We're thrilled to hear that he has consistently taken great care of you and ensured everything was handled properly. Providing outstanding customer service is our top priority, and we’re glad Marc has made your experiences with us so positive. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

November 21, 2024

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Professional service crew with an on time promise and great communication skills Happy with the results More

by tjbjanc
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Recommend Dealer
Yes

Other Employees Tagged: Keith Robertson

Nov 22, 2024

Silveira GMC responded

TJ, thank you for taking the time to leave a review and sharing your experience. We're happy to hear we follow through on our delivery and expectations. We look forward to seeing you in again soon!

November 09, 2024

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mac is the best allways there to help the hole service dept is great an hepfull More

by rt32ford
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Recommend Dealer
Yes
Nov 22, 2024

Silveira GMC responded

Thank you for taking the time to leave a review! We're thrilled to hear we took good care of you and got you back on the road. Thank you for your loyalty to Silveira's!

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