Marc Lauture
Marc Lauture at Nissan of Elk Grove
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Marc Lauture

Service Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.6
16 Reviews
4.6

16 Reviews

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16 Reviews of Marc Lauture

October 27, 2024

Dealership Rating
Employee Rating

We are very satisfied and happy with our sales consultant Mr. Khan Ho. He was very knowledgeable and direct with every question we have that we are pleased with the results. We highly recommend Mr. Khan Ho t More

by Masolkar64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We are so glad Khanh Ho left such a lasting impression! He really is amazing and we're so fortunate to have him on our team. We look forward to a long-lasting relationship!

October 11, 2024

Dealership Rating
Employee Rating

Service department has tremendously improved their ability to accept drive up customers. John, Marc and Patrick made me feel like I was part of the Nissan family. Took car of my car as if it was his o More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Patrick Braxton

Oct 11, 2024

Nissan of Elk Grove responded

Jose, Thank you so much for your wonderful feedback! We're thrilled to hear that John, Marc, and Patrick provided you with exceptional service. We always aim to treat every vehicle with the utmost care, just like it’s our own. We're glad you noticed the improvements in our drive-up service, and we look forward to continuing to provide you with top-notch care in the future. See you next time, and thank you for choosing Nissan of Elk Grove!

August 08, 2024

Dealership Rating
Employee Rating

Front counter employees are excellent! Very informative and positive individuals. Big John and Derick are good people. Nissan should be very proud to have them as employees. 👍🏽 More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Derek Ortiz

Aug 09, 2024

Nissan of Elk Grove responded

Wade, Thank you so much for taking the time to leave your 5-star review! We are so glad our team members have left such a lasting impression. We really are so proud to have such amazing people on our team. We appreciate your business and look forward to the next time we can assist you!

May 25, 2024

Dealership Rating

Had a great time finding a new economical car. Thanks to Khanh Ho for his expertise! Proud to be a Nissan owner in Elk Grove. More

by Alexi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Nissan of Elk Grove responded

Thank you so much for taking the time to leave your 5-star review! We are so glad Khanh was great help in the search for the perfect vehicle for you! We appreciate your business and welcome to the Nissan family!

March 14, 2024

Dealership Rating
Employee Rating

Stephen never gave up on me, he was ready in the morning to make a deal, even before I was. He knew how to get the right deal and I was able to save 4k just because of his knowledge on an EV tax program. I More

by edwardnavarro197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Nissan of Elk Grove responded

Edward, We truly appreciate your kind words and we are so glad you had a wonderful experience working with Stephen. Nothing makes us happier than to know Stephen got you a great deal on a used vehicle and made this experience as seamless as possible. Thank you for choosing us and we wish you many happy miles ahead!

February 16, 2024

Dealership Rating
Employee Rating

Great customer service and Khan goes beyond to help us every time we need help in purchasing. I haven’t seen a person like him who always goes is there when we need help. Thank you Khan More

by Subashni_lal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Nissan of Elk Grove responded

We are so glad to hear Khan went above and beyond for you during your car-buying process! He really is great and we are so glad to have him as part of our team! We truly appreciate your business and welcome you to the Nissan family!

January 31, 2024

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Employee Rating

We had problems with a Nissan in New York . I came in to cancell my service contract Antonio and Hesam helped me resolve my warranty. Antonio went out of his way to take me to the service depar More

by castilloesau1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Nissan of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so happy to hear Antonio, Hesam, and Marc were able to assist you and made sure you were taken care of. We look forward to being here for all your Nissan needs!

December 11, 2023

Dealership Rating
Employee Rating

MR.DAVID GREENLY was excellent he went above and beyond to help me with services I wanted HE IS AN EXCELLENT GM in Nissan of elk grove I gave him 5 star he tried his best to help me very professional More

by kelly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Kenny Tsui , Franz Henderson, DAVID GREENLY EXCELLENT

Dec 12, 2023

Nissan of Elk Grove responded

Kelly, Thank you for your 5-star review! We are so glad to hear that David was able to go above and beyond for you and give you excellent customer service. We truly appreciate you and your business with us and look forward to a long-lasting relationship!

November 03, 2023

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Employee Rating

AMAZING experience once again at Elk Grove Nissan. Khan has always treated me like family, always goes above and beyond to make sure I get the best deal. Staff always friendly and willing to help. Joe More

by Ernesto.a.melararodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2023

Nissan of Elk Grove responded

Thank you so much for your 5-star review! We are so happy that Khanh, Joe, and Marc have been able to go above and beyond for you and give you amazing customer service. Our clients are so important to us and we love working hard to make sure they have the best experience. We truly value you and your business with us!

September 26, 2023

Dealership Rating
Employee Rating

Jack was very helpful, patient and made the experience enjoyable. Will go back again in the future! More

by ryan90733
Recommend Dealer
Yes

Other Employees Tagged: Jack Stevens , Edwin Escamilla, Kenny

Sep 27, 2023

Nissan of Elk Grove responded

Ryan, Thank you for sharing your 5-star review of your experience working with Jack! We are so glad to have him as part of our team and are happy to hear that he was able to show you just how enjoyable the car-buying experience can be. We look forward to a long-lasting relationship!

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