Marc Halliday

Just leased my second vehicle with Heritage Ford. . Excellent customer service.. Couldn't have asked for better people to do business with.. . Excellent customer service.. Couldn't have asked for better people to do business with.. More

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Awesome experience from start to finish. Worked with Ryan in sales and he was very responsive and got me into the vehicle I wanted same day even with curve xxxxx I threw him. Worked with Ryan in sales and he was very responsive and got me into the vehicle I wanted same day even with curve xxxxx I threw him. More

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On a scale of 1 to 10, I would give them a 12. I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege of dealing with, Charlie Moriarty(sales), Marc Halliday(manager) and Theresa Moss (finance). Each were professional, knowledgable and extremely personable. Each spent more time than they had to providing information, answering questions and even some small talk. Did a great job of presenting information without the typical sales pitches and pressure. Got a great deal on a hard to find low milage, F250 heavy duty truck. Feel that I got a great value for the dollar compared to other vehicles that I found on the internet. Highly recommend Heritage Ford to anyone looking for a vehicle. More

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We had a great experience purchasing our new (to us) vehicle! The sales manager Marc, and our sales rep Bill were both great to work with! vehicle! The sales manager Marc, and our sales rep Bill were both great to work with! More

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Went out of their way above and beyond to help me out. Very welcoming/accomodating! Very welcoming/accomodating! More

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Stephanie was informative and patient in the process. We bought two vehicles and she rocked through the whole process even when we questioned a lot of things. We bought two vehicles and she rocked through the whole process even when we questioned a lot of things. More

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Everyone is helpful and want to please you as you purchase your vehicle from them. purchase your vehicle from them. More

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The team at heritage ford were easy to work with. Michael Stock the salesman was friendly and professional. The sales manager was also very friendly and easy to work with. In my honest opinion it was Michael Stock the salesman was friendly and professional. The sales manager was also very friendly and easy to work with. In my honest opinion it was the best car buying experience I’ve had. I truly enjoy my 2021 Ford f150. I will be doing more business with this team in the future and would highly recommend them to friends and family. Thanks again Michael and team for the great service. - Eric. M More

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From the saleswoman to the general manager I found everyone to be professional, respectful and to the point. everyone to be professional, respectful and to the point. More

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Liars. Good honest people are not liars. I previously wrote a good review on a few internet platforms including this one, and recommended this dealer a Good honest people are not liars. I previously wrote a good review on a few internet platforms including this one, and recommended this dealer and Michael Stock only to be kind. He was not great, to be honest. He was only adequate at best. But when I got home with my certified preowned vehicle that I paid thousands extra to have it fully covered with warrantee, I found that some electronics were faulty and not working. I spent $30,000 nearly 6 weeks ago and I still do not have a fuklky operational truck even though they are suypposed top be "certified preowned". What a sad joke. The service department must have let the issues slip when putting the vehicle out for sale. So it would be great idf they owned up to their mistakes. They also told me a card was in the glove box with the car's keyless lock code. It was not there and 6 weeks later with several phone calls, I still cannot get the proper code from them. Michael Stock and Mark Halliday both told me the broken parts would be fixed but they never got back to me. I told them I am working very long hours growing food for our community. That is why I bought the truck. I do not have time to chase them around for over a month, days on the phone being given the round-around.. So instead of owning up and taking responsibility for their mistakes like grown men, they lied and said that the service dept made several appointments that I did not show up for. They never called or emailed me even once. It is all a pack of lies. They claim to record all phone calls so I asked to provide the recording of ANY phone call or to show me even a single email from the service department or any conversations about any service appointments. These things cannot be provided because they do not exist. They are Liars and I do not trust dishonest people with my money or my property. I suggest that you also learn from my mistake and do not trust these people. I am cancelling the extended warranty because obviously it was thousands extra for absolutely nothing. I can get much better from another company. The warranty company does not agree with Heritage Ford's Michael Stock's claim that he believes that I am only covered if their lying mechanics do the work. I am done with the lies and the liars. I am waiting for the manager of the service dept, Dana, to get back to me with evidence of these mysterious phantom service appointments and communications that never happened. Zack, the general manager, is refusing to speak to me about this. He hides, backing the lies because the entire dealership is just sleazy. (no one has ever called except once when the finance manager called to inform me that they had signed me up DOUBLE DEBT for two financing arrangements at the same time and I took time out of my day to patiently to fix that SNAFU after getting a mysterious call from Capital One asking for my personal details. I was surprised top find that they signed me up for another debt that I was entirely unawarae of and not what they were telling me at the dealership. I am all done with Heritage Ford SNAFUs. I am all about love and patience but not when someone lies.) At this point I do not trust their service department not to do something malicious if they are capable of lying about a customer. I would not trust them with a Tonka Truck. Heritage Ford's solution to making mistakes is to lie and gaslight people who just spent $30,000 on a used vehicle. These people are liars, plain and simple. There obviously is no warranty on certified pre owned vehicles and even if you pay for extra coverage you will be wasting your money. You cannot trust anything these people say. Beware! More

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