Marc Gendleman

The sales process was very efficient. The after purchase follow up, specifically on getting the car titled in Virginia and receiving our tags was slower than I feel it should have been. A The after purchase follow up, specifically on getting the car titled in Virginia and receiving our tags was slower than I feel it should have been. Approximately three weeks after we purchased the car I called to find out the status of the process to discover none of the paperwork, up to that point had been processed. I was informed at that time that it would be by close of business two days later and I followed up with an email to the sales team (Eli & Marc) to confirm that. Three days later I am still awaiting a response via email. More

by evgreenman1 Verified Customer Verified Customer

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Great service and responsiveness. Looking forward to continuing to get my car serviced in Annapolis. Looking forward to continuing to get my car serviced in Annapolis. More

by eveshaven1 Verified Customer Verified Customer

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Terrific experience. Could not be more pleased. Cannot recommend highly enough. Sales team was fantastic! Could not be more pleased. Cannot recommend highly enough. Sales team was fantastic! More

by Garren5 Verified Customer Verified Customer

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Eli and Mark were great to work with! They haloed me through the whole process and showed care and concern for me as a buyer! Great experience all the way around! They haloed me through the whole process and showed care and concern for me as a buyer! Great experience all the way around! More

by Rlthompson03 Verified Customer Verified Customer

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Used car unit does not follow up on their commitments promptly. Requires more follow.up than I have time for. promptly. Requires more follow.up than I have time for. More

by lshingledecker Verified Customer Verified Customer

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My salesman Christian was very helpful. The sales manager Allen was the best in helping me get the best deal. Their customer service is superb. I would definitely recommend this dealership. The sales manager Allen was the best in helping me get the best deal. Their customer service is superb. I would definitely recommend this dealership. More

by jeskiles63 Verified Customer Verified Customer

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They were very efficient! Provided very detailed information, updated carfax and properly priced vehicles! I loved my experience! Provided very detailed information, updated carfax and properly priced vehicles! I loved my experience! More

by ambitiousbuie89 Verified Customer Verified Customer

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everyone at the dealership is polite and professional,they recently did service on a volvo for us and they kept me updated the entire time the work was done perfectly as always.we have purc professional,they recently did service on a volvo for us and they kept me updated the entire time the work was done perfectly as always.we have purchased mutiple vehicles from this dealership and be very satisfied every time.. More

by Ted Cavey Verified Customer Verified Customer

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These guys were really great -they worked quickly, gave respectfully but only a little on their price, and made finishing the deal a breeze. respectfully but only a little on their price, and made finishing the deal a breeze. More

by coachdanengler Verified Customer Verified Customer

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Great experience. Beautiful used car (BMW) and very responsive sales team. Pricing was very good. Thank You. Beautiful used car (BMW) and very responsive sales team. Pricing was very good. Thank You. More

by mscan Verified Customer Verified Customer

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