Marc Dicino | Page 7

Thomas Darby was simply superb. Incredibly pleasant, very focused and clearly knew all about the new and upgraded bells and whistles on our new Touring Outback. Every single perso Incredibly pleasant, very focused and clearly knew all about the new and upgraded bells and whistles on our new Touring Outback. Every single person we have ever come in contact with at this dealer has been outstanding. We have purchased 4 Subaru's over the years from this group and their focus on the customer has never waivered. In a world where the term "customer service" is virtually meaningless, it is wonderful to see it actually in place and practiced! More

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I had the best experience at the Subaru Superstore in Chandler! Everyone was so helpful. Chandler! Everyone was so helpful. More

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David Griffin was an excellent salesman! We had already researched the vehicle and attempted to buy one at another dealer and we’re unable to get the deal done. We we’re up front and wanted We had already researched the vehicle and attempted to buy one at another dealer and we’re unable to get the deal done. We we’re up front and wanted no nonsense and dealer add on’s that increased the cost by thousands. We arrived at 8 pm and deal was done, paid for and all paperwork done and car cleaned up at closing time 9 pm. Was a great experience for us and we have purchased a lot of vehicles over the years. Thanks again to David and his manager and finance guy for a positive experience. The vehicle was for our 17 year old son who was with us for the transaction and saw the huge difference from the first dealership and a negative disappointing experience to such a good positive one at this dealership. More

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Happy with Sales and all at Chandler Subaru Superstore. Thank you for making this a good experience. Thank you for making this a good experience. More

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Very helpful and knowledgeable about the product. I would recommend Thomas to anyone that wants a new or pre owned vehicle. I would recommend Thomas to anyone that wants a new or pre owned vehicle. More

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During the pandemic, our family was growing and it was a challenge for us to know what car was a fit for us. Especially post pandemic where cars are limited. I'm skeptical when it come to Sales guy but Tom challenge for us to know what car was a fit for us. Especially post pandemic where cars are limited. I'm skeptical when it come to Sales guy but Tom has proven that he can be. He treated me more than a transaction and a number on his quota. He was very communicative, helped us focus on our needs more than wants, and most importantly, we never felt pressured. The only problem I found about during our experience with Tom was that everyone else wants the same great experience he delivers so you have all of his time (That might be our personal problem though). If I had to describe Tom in a word, it would be consultant. He always has your best interest in mind and will help you over come challenges. Thanks for an amazing 4 months experience, will definitely stay in touch and buy from Tom again. Also thanks to Subaru Superstore of Chandler for enabling him to do his great work. A dealership with no bs or gimmicks. More

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2nd car purchased at this dealer. Absolutely love them and how they treated my family. Absolutely love them and how they treated my family. More

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This has been the best car buying experience I have ever had. It was truly a pleasant experience. There was no high pressure. The professionalism of the staff is outstanding. They truly worked hard to make had. It was truly a pleasant experience. There was no high pressure. The professionalism of the staff is outstanding. They truly worked hard to make my experience enjoyable. Working with the service department has been surprisingly refreshing. The people at this dealership are truly concerned about their customers happiness. What a difference from the mega auto dealerships I have dealt with in the past. I am truly pleased. More

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The dealership was very professional and attentive! I had a great experience with Darby and Marc. I had a great experience with Darby and Marc. More

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Griz and the staff have been the best! My wife and I worked with Griz on getting an Ascent and Crosstrek and he was so helpful and nice along the way. I’ll make sure to send all friends an My wife and I worked with Griz on getting an Ascent and Crosstrek and he was so helpful and nice along the way. I’ll make sure to send all friends and family to him. More

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