Marc D'Ottavio

The dealership is beautifully newly renovated. The waiting room was very comfortable and clean and even has free Starbucks coffee! Their service department is excellent. Marc went above and beyond The waiting room was very comfortable and clean and even has free Starbucks coffee! Their service department is excellent. Marc went above and beyond to help me with everything I needed. My car was done with service quickly and was even detailed it for me!! I will definitely be back to Bay Ridge Subaru! More

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Marc, the service manager and his team of technicians (Umer) serviced my vehicle as the manufacturer outlined. I came in to have additional services performed, services not covered under warranty, with a (Umer) serviced my vehicle as the manufacturer outlined. I came in to have additional services performed, services not covered under warranty, with an out of pocket cost, but was told, you don't need it at this point. Many dealers would have performed the service regardless of whether I needed it or not, but Marc and his team have always done right by me. It's integrity that matters most. They aren't the closest Subaru dealer to me, but Marc and Umer have treated me right, and for those reasons, I'll make the longer drive to them. Sincerely, Gil More

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Brought our 2017 Subaru Outback in for New York State inspection and oil change. Mark got us out quickly and efficiently. Love Bay Ridge Service people. inspection and oil change. Mark got us out quickly and efficiently. Love Bay Ridge Service people. More

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Efficient and professional, nothing else to say, satisfied ok,ok,ok,ok,good job, that's all satisfied ok,ok,ok,ok,good job, that's all More

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Customer service, communication,and timeliness. Would not recommend this dealership to anyone horrible experience and service. Would not recommend this dealership to anyone horrible experience and service. More

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service was excellent. employees was very nice and helpful. i will go back to them. employees was very nice and helpful. i will go back to them. More

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Bay Ridge staffs in sales and services are very nice and kind. Therefore this is my 2nd car purchased. Thank you Sales specialist Andre and all kind. Therefore this is my 2nd car purchased. Thank you Sales specialist Andre and all More

by Forster Verified Customer Verified Customer

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I feel comfortable every time I bring my car to Bay Ridge Subaru for service. Mark is pleasant and professional and carefully explains all the work that will be done. The multi-point inspection form reassu Subaru for service. Mark is pleasant and professional and carefully explains all the work that will be done. The multi-point inspection form reassures me that my car is in good shape, or sometimes that a repair is needed. The waiting room is large and comfortable, and I am pleased to use the coffee machine. More

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Service was completed as requested. I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness go I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness goes a long way. More

by KAMBRANDY Verified Customer Verified Customer

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My sbaru dealership is the best dealership in my area from the service to the sales the employees to the managers. from the service to the sales the employees to the managers. More

by josephcodispoti72 Verified Customer Verified Customer

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